WGU C215 QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS. Rated A

WGU C215 QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS ABC Classification ✔✔a method for determining level of control and frequency of review of inventory items Acceptable Quality Level (AQL) ✔✔The small percentage o ...

WGU C215 QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS ABC Classification ✔✔a method for determining level of control and frequency of review of inventory items Acceptable Quality Level (AQL) ✔✔The small percentage of defects that consumers are willing to accept. Acceptable Sampling ✔✔The process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results Action Bucket ✔✔The current time period Action Notices ✔✔Output from an MRP system that identifies the need for an action to be taken. Activity-on-node ✔✔network diagramming notation that places activities in the nodes and arrows to signify precedence relationships Advertising Revenue Model ✔✔Provides users with information on services and products and provides an opportunity for suppliers to advertise. Affiliate Revenue Model ✔✔companies receive a referral fee for directing business to an affiliate Aggregate Plan ✔✔Includes the budgeted levels of finished products, inventory, backlogs, workforce size, and aggregate production rate needed to support the marketing plan. ALDEP ✔✔Computer software packages for design process layoutsAllowance Factor ✔✔the amount of time the analyst allows for personal time, fatigue, and unavoidable delays Alternative Workplace ✔✔brings work to the worker rather than the worker to the workplace Anticipation Inventory ✔✔inventory built in anticipation of future demand Application Service Provider (ASP) ✔✔sets up and runs ERP systems Appraisal Costs ✔✔Costs incurred in the process of uncovering defects Assemble-to-order Strategy ✔✔produces standard components that can be combined to customer specifications Assignable causes of variation ✔✔Causes that can be identified and eliminated. Attributes ✔✔A product characteristic that has discrete value and can be counted Automated order entry system ✔✔A method using telephone models to send digital orders to suppliers Automation ✔✔Using machinery to perform work without human operators Average number of jobs in the system ✔✔measures work-in-process inventory Average outgoing quality (AOQ) ✔✔The expected proportion of defective items that will be passed to the customer under the sampling plan. Back orders ✔✔unfilled customer ordersBack-order ✔✔Delaying delivery to the customer until the item becomes available. Backward integration ✔✔Owning or controlling sources of raw materials and components. backward scheduling ✔✔scheduling method that determines when the job must be started to be done on the due date Balance Delay ✔✔The amount by which the line efficiency falls short of 100 percent. Batch processes ✔✔A type of process used to produce a small quantity of products in groups or batches based on customer orders or specifications. Behavioral Feasibility ✔✔degree to which the job is intrinsically satisfying to the employee Beliefs that help define JIT Philosophy ✔✔Broad view operations, simplicity, continuous improvements, visibility, and flexibility Benchmarking ✔✔The process of studying the practices of companies considered 'best-in-class' and comparing your company's performance against theirs. Best operating level ✔✔The volume of output that results in the lowest average unit cost. beta probability distribution ✔✔typically represents project activities Bill of Material (BOM) ✔✔lists all the subassemblies, component parts, and raw materials that go into an end item and shows the usage quantity of each required Block Plan ✔✔schematic showing the placement of resources in a facilityBottleneck ✔✔Longest Task in the process Bottom-round management ✔✔Consensus management by committees or teams break-even analysis ✔✔technique used to compute the amount of goods that must be sold just to cover costs Broad view of JIT ✔✔a philosophy that encompasses the entire organization Broad view of the organization ✔✔Tasks and procedures are important only if they meet the company's overall goals. bullwhip effect ✔✔inaccurate or distorted demand information created in the supply chain Business-to-business e-commerce ✔✔businesses selling to and buying from other businesses Business-to-consumer e-commerce ✔✔on-line businesses sell to individual consumers C-charts ✔✔A control chart used to monitor the number of defects per unit Capacity ✔✔The maximum output rate that can be achieved by a facility capacity cushion ✔✔Additional capacity added to regular capacity requirements to provide greater flexibility. Capacity Planning ✔✔the process of establishing the output rate that can be achieved by a facilityCapacity Requirements Planning (CRP) ✔✔determines the labor and machine resources needed to fill the open and planned orders generated by the MRP Capacity Utilization ✔✔Percentage measure of how well available capacity is being used. Capacity-based Options ✔✔A group of options that allow the firm to change its current operating capacity. Capacity-constrained Resources ✔✔Bottleneck caused by ineffective usage Capital Costs ✔✔the higher of the cost of capital or the opportunity cost for the company Cause-and-effect diagram ✔✔A chart that identifies potential causes of particular quality problems. Cell Manufacturing ✔✔placement of dissimilar machines and equipment together to produce a family of products with similar processing requirements Chase Aggregate Plan ✔✔a planning approach that varies production to meet demand each period Checklist ✔✔A list of common defects and the number of observed occurrences of these defects. Closed-loop MRP ✔✔An MRP system that includes production planning, master production scheduling, and capacity requirements planning Common ✔✔Random causes that cannot be identified Components ✔✔Raw materials, purchased items, or sub assemblies that are part of a larger assemblycomputer-aided design (CAD) ✔✔A system that uses computer graphics to design new products. computer-integrated manufacturing (CIM) ✔✔A term used to describe the integration of product design, process planning, and manufacturing using an integrated computer system. Concurrent Engineering ✔✔An approach that brings together multifunction teams in the early phase of product design in order to simultaneously design the product and the process. Conformance to specifications ✔✔How well a product or service meets the targets and tolerances determined by its designers. Consumer's Risk ✔✔The chance of accepting a lot that contains a greater number of defects than the LTPD limit Continuous Improvement ✔✔A philosophy of never-ending improvement Continuous Processes ✔✔A type of process that operates continually to produce a high volume of a fully standardized product. Continuous Review System ✔✔updates inventory balances after each inventory transaction Control Chart ✔✔A graph that shows whether a sample of data falls within the common or normal range of variation. Control Charts ✔✔Charts used to evaluate whether a process is operating within set expectations CRAFT ✔✔Computer software packages for design process layoutsCrashing ✔✔reducing the completion time of the project Critical Chain Approach ✔✔focus on the final due date that is based on the theory of constraints Critical Path ✔✔the longest sequential path through the network diagram Critical Path Method (CPM) ✔✔Network planning technique, with deterministic times, used to determine a project's planned completion date and identify the project's critical path. Crossdocking ✔✔Eliminates the storage and order-picking functions of a distribution warehouse. Customer Service ✔✔the ability to satisfy customer requirements Customer-defined quality ✔✔an integrated effort designed to improve quality performance at every level of the organization Cycle counting ✔✔prespecified items are counted daily Cycle time ✔✔the maximum amount of time a product is allowed to spend at each workstation Decision Tree ✔✔Modeling tool used to evaluate independent decisions that must be made in sequence. Demand-based options ✔✔A group of options that respond to demand fluctuations through the use of inventory or back orders, or by shifting the demand pattern. Deeming Prize ✔✔A japanese award given to companies to recognize efforts in quality improvementDependent Demand ✔✔demand for component parts is based on the number of end items being produced descriptive statistics ✔✔Statistics used to describe quality characteristics and relationships Design capacity ✔✔The maximum output rate that can be achieved by a facility under ideal conditions. Design for manufacture (DFM) ✔✔A series of guidelines to follow in order to produce a product easily and profitably. Deterministic ✔✔Assumption that the activity duration is known with certainty diseconomies of scale ✔✔A condition in which the cost of each additional unit made increases. Distribution Inventory ✔✔finished goods in the distribution system Distribution Management ✔✔responsible for movement of material from the manufacturer to the customer Distribution Warehouse ✔✔Used for short term storage, consolidation, and product mixing. Distribution Crossdocking ✔✔The receiving and consolidating of inbound products from different vendors into a multi-SKU pallet Due Date ✔✔time when the job is supposed to be finished Duration of the change ✔✔the expected length of time the different capacity level is neededE-commerce ✔✔Using the internet to carry out business transactions E-distributors ✔✔Independently owned net marketplaces having catalogs representing thousands of suppliers and designed for spot purchases. E-purchasing ✔✔Companies that connect on-line MRO suppliers to businesses that pay fees to join the market, usually for long-term contractual purchasing. Early Supplier Involvement (ESI) ✔✔Involvement of critical suppliers in new product design. Economic Feasibility ✔✔The cost of the job should be less than the value it adds Economic order quantity model (EOQ) ✔✔An optimizing method used for determining order quantity and reorder points. Economic Production Quantity (EPQ) ✔✔A model that allows for incremental product delivery economies of scale ✔✔A condition in which the average cost of a unit produced is reduced as the amount of output is increased Effective Capacity ✔✔the maximum output rate that can be sustained under normal conditions. Is a permanent measure used to achieve design capacity. Is lower than design capacity. Efficiency ✔✔Ratio of actual output to standard output Electronic Data Interchange (EDI) ✔✔a form of computer-to-computer communications that enables sharing business documents electronic request for quote (eRFQs) ✔✔An electronic request for a quote on goods and services.Electronic storefronts ✔✔on-line catalogs of products made available to the general public by a single supplier Elemental Time Database ✔✔Establish standards based on previously completed time studies, stored in an organization's database End Item ✔✔A product sold as a completed item or repair part. Engineering Plan ✔✔Identifies new products or modifications to existing products that are needed to support the marketing plan. Enterprise Resource Planning (ERP) ✔✔An information system designed to integrate internal and external members of the supply chain Exchanges ✔✔A marketplace that focuses on spot requirements of large firms in a single industry. Expected Value ✔✔A weighted average of chance events, where each chance event is given a probability of occurrence. Expedite ✔✔To rush orders that are needed in less than the normal lead time. Explosion Process ✔✔Calculates the demand for the children of a parent by multiplying the parent requirements by the children's usage as specified in the BOM. external failure costs ✔✔costs associated with quality p