WGU C790 NURSING INFORMATICS QUESTIONS
AND ANSWERS 100% CORRECT
goal of EBP ✔✔is improvement of systems and microsystems within healthcare, with these
improvements based on science
STEEEP principles ✔✔The Institute o
...
WGU C790 NURSING INFORMATICS QUESTIONS
AND ANSWERS 100% CORRECT
goal of EBP ✔✔is improvement of systems and microsystems within healthcare, with these
improvements based on science
STEEEP principles ✔✔The Institute of Medicine (IOM) expert panel issued recommendations for
urgent action to redesign healthcare so that it is safe, timely, effective, efficient, equitable, and
patient-centered
(S) in STEEEP ✔✔Safe-Avoid injuries to patients from the care that is intended to help them.
(T) in STEEEP ✔✔Timely-Reduce waits and sometimes harmful delays for both those who
receive and those who give care.
(E) in STEEEP ✔✔Effective-Provide services based on scientific knowledge to all who could
benefit, and refrain from providing services to those not likely to benefit.
(E) in STEEEP ✔✔Efficient-Avoid waste, including waste of equipment, supplies, ideas, and
energy.
(E) in STEEEP ✔✔Equitable-Provide care that does not vary in quality because of personal
characteristics such as gender, ethnicity, geographic location, and socioeconomic status.
(P) in STEEEP ✔✔Patient-centered Provide care that is respectful of and responsive to individual
patient preferences, needs, and values, and ensure that patient values guide all clinical decisions.
ACE Star Model of Knowledge Transformation
Advancing Research and Clinical Practice through Close Collaboration (ARCC)
Model of Evidence-Based Practice in Nursing and HealthcareJohns Hopkins Nursing Evidence-Based Practice Model and Guidelines
Iowa Model of Evidence-Based Practice
Stetler Model of Research Utilization ✔✔FOCUS: EBP, research use, and knowledge
transformation processes
DESCRIPTION: Direct a systematic approach to synthesizing knowledge and transforming
research findings to improve patient outcomes and the quality of care
Address both individual practitioners and healthcare organizations Focus on increasing the
meaningfulness and utility of research findings in clinical decision making
Promoting Action on Research Implementation in Health Services (PARiHS)
Vratny and Shriver Model for Evidence-Based Practice Pettigrew and Whipp Model of Strategic
Change
Outcomes-Focused Knowledge Translation
Determinants of Effective Implementation of Complex Innovations in Organizations
Ottawa Model of Research Use ✔✔FOCUS: Strategic and organizational change theory to
promote uptake and adoption of new knowledge
DESCRIPTION:Trace mechanisms by which individual, small group, and organizational contexts
affect diffusion, uptake, and adoption of new knowledge and innovation
Premise is that interventions, outcomes evaluations, and feedback are important methods to
promote practice change
Collaborative Model for Knowledge Translation between Research and Practice Settings
Framework for Translating Evidence into Action
Knowledge Transfer and Exchange
Canadian Institutes of Health Research Knowledge Translation within the Research Cycle Model
or Knowledge Action Model
Interactive Systems Framework for Dissemination and Implementation ✔✔FOCUS: Knowledge
exchange and synthesis for application and inquiryDESCRIPTION: Structure ongoing interactions among practitioners, researchers, policy-makers,
and consumers to facilitate the generation of clinically relevant knowledge and the application of
knowledge in practice
All parties are engaged in bidirectional collaboration across the translation continuum
Knowledge Transformation ✔✔(Ace Star Model)
is defined as the conversion of research findings from discovery of primary research results,
through a series of stages and forms, to increase the relevance, accessibility, and utility of evidence
at the point of care to improve healthcare and health outcomes by way of evidence-based care.
Ace Star Model ✔✔These five points are discovery research, evidence summary, translation to
guidelines, practice integration, and evaluation of process and outcome
clinical practice guidelines (CPGs) ✔✔The IOM defines clinical guidelines as "systematically
developed statements to assist practitioner and patient decisions about appropriate health care for
specific clinical circumstances.
usability ✔✔1.Increased user productivity and efficiency 2.Decreased user errors and increased
safety 3.Improved cognitive support
human factors ✔✔is "the scientific discipline concerned with the understanding of interactions
among humans and other elements of a system, and the profession that applies theory, principles,
data and methods to design in order to optimize human well-being and overall system
performance."
In healthcare, human factors might concern the design of a new operating room to better support
teamwork and patient flow.
ergonomics ✔✔used interchangeably with human factors by the HFES in Europe but in the U.S.
and other countries its focus is on human performance with physical characteristics of tools,
systems, and machines
i.e. power drill fitting in handHuman-computer interaction (HCI) ✔✔is the study of how people design, implement, and
evaluate interactive computer systems in the context of users' tasks and work
usability ✔✔is often used interchangeably with HCI when the product is a computer but usability
also concerns products beyond computers. Usability is also more focused on interactions within a
specific context or environment for a specific product.
Formally, the ISO defines usability as the extent to which a product can be used by specific users
in a specific context to achieve specific goals with effectiveness, efficiency, and satisfaction.
allows users to achieve goals
joint cognitive systems ✔✔imply that information is shared or distributed among humans and
technology. This framework is useful for examining teamwork in healthcare where team members
work together on patient care
Health Human-Computer Interaction (HHCI) Framework ✔✔Humans or products can initiate
interactions. The information is processed through either the product or the humans according to
characteristics. The recipient then reacts to the information; for example, a healthcare provider
could read and respond to email from a patient or a product might process interactions after the
"enter" key is pressed. Iterative cycles continue as humans behave and products act according to
defined characteristics. Goals and planning are implicit within the tasks displayed in the
framework.
discount usability methods ✔✔reduce the number of required users in usability projects and to use
early design prototypes.
These methods offer economies of time, effort, and cost and can be completed at any point in the
systems life cycle.
Two common techniques are heuristic evaluation and think-aloud protocol.Heuristic evaluations ✔✔compare products against accepted usability guidelines to reveal major
and minor usability issues.
think-aloud protocol ✔✔also involves a small number of users and has them talk aloud while they
interact with a product. Users voice what they are trying to do, indicate where interactions are
confusing, and provide other thoughts about the product during interactions.
This allows a detailed examination of the specified tasks, in particular to uncover major
effectiveness issues.
used in conjunction with other techniques
task analysis ✔✔generic term for a set of more than 100 techniques that range from a focus on
cognitive tasks and processes (called cognitive task analysis) to observable user interactions with
an application (e.g., a systematic mapping of team interactions during a patient code).
Task analyses are systematic methods that are used to understand what users are doing or required
to do with a product by focusing on tasks and behavioral actions of the users and products.
These methods provide a process for learning about and documenting how ordinary users
complete actions in a specific context.
Methods of task analysis include the following: •Interviews •Observations •Shadowing users at
their actual work sites •Observing users doing tasks •Conducting ethnographic studies or
interviews
focused ethnographies ✔✔concentrate on individuals' points of view, their experiences and
interactions in social settings, rather than on just the actions of those individuals
During observations, detailed descriptions are generated with an emphasis on social relationships
and their impact on work.Usability Questionnaires ✔✔System Usability Scale (SUS)- industry standard, 10-scale
Questionnaire for User Interaction Satisfaction (QUIS)-computer system or application assessed
Purdue Usability Testing Questionnaire-100 open ended questions
Software Usability Measurement Inventory (SUMI)-
Exploratory Test ✔✔conducted early in the systems life cycle after requirements are determined.
These tests are conducted on very basic or preliminary designs or redesigns where few resources
have been committed to programming the product. The objective of an exploratory test is to assess
the effectiveness of emerging design concepts
informal
Assessment Test ✔✔conducted early in or midway through the development of a product
application. After the organization and general design are determined, this kind of test assesses
lower-level operations of the application, stressing the efficiency goals of the product (versus
effectiveness) and how well the task is presented to users.
conducted whens system partially developed
validation test ✔✔completed later in the systems life cycle using a more mature product. This type
of test assesses how this particular product compares to a predetermined standard, benchmark, or
performance measure.
Comparison Study ✔✔can conduct comparison studies at any point in the systems life cycle but
they are more commonly done to compare an existing design with a redesign or an early prototype
with a more mature product.
The major objective of this usability test is to determine which application, design, or product is
more effective, efficient, and satisfyingSteps for Conducting Usability Tests ✔✔1) define a clear purpose
2) assess constraints
3) Use an HCI framework to define pertinent components.
4) Match methods to the purpose, constraints, and framework assessment.
human factors ✔✔The complex interactions among multiple users, products, and environments
with varying characteristics in health information technology is referred to
project ✔✔is a planned undertaking, with a beginning and end that produces a well-defined result
or product.
information system development project ✔✔a planned undertaking that produces a new
information system
predictive approach to the SDLC ✔✔assumes that the development project can be planned and
organized and that the new information system can be developed according to the plan
useful for building systems that are well understood and defined.
company may want to convert its old networked client/server system to a newer Web-based system
that includes a smartphone app. In this type of project, the staff already understands the
requirements very well, and no new processes need to be added
traditional (70s-90s)
adaptive approach to the SDLC ✔✔is used when the system's requirements and/or the users' needs
aren't well understood. In this situation, the project can't be planned completely.
Some system requirements may need to be determined after preliminary development work.(late 90s-today)
project initiation (predictive) ✔✔In predictive approaches, there is a group of activities that
identifies the problem and secures approval to develop a new system
Project planning (predictive) ✔✔In predictive approaches, there is a group of activities that
identifies the problem and secures approval to develop a new system
map out the project's overall structure
analysis (predictive) ✔✔focuses on discovering and understanding the details of the problem or
need. The intent here is to figure out exactly what the system must do to support the business
processes
design (predictive) ✔✔focuses on configuring and structuring the new system components. These
activities use the requirements that were defined earlier to develop the program structure and the
algorithms for the new system
implementation (predictive) ✔✔includes programming and testing the system.
deployment (predictive) ✔✔involves installing and putting the system into operation.
phases of the system development project (predictive) ✔✔project initiation, project planning,
analysis, design, implementation, and deployment
support phase (predictive) ✔✔includes the activities needed to upgrade and maintain the system
after it has been deployed. The support phase is part of the overall SDLC, but it isn't normally
considered part of the initial development project
waterfall model (predictive) ✔✔the phases of the project flow down, one after another.This model assumes that the phases can be carried out and completed sequentially.
After a project drops over the waterfall into the next phase, there is no going back
rigid planning, doesn't work very well
interative approach (adaptive) ✔✔Using iterations, the project is able to adapt to any changes as
it proceeds. Also, parts of the system are available early on for user evaluation and feedback, which
helps ensure that the application will meet the needs of the users.
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