Devoted Certification 2022 Questions
and Answers Graded A
What can our members expect following enrollment? ✔✔All answers listed are correct
Devoted Health's Five Core Values are: ✔✔Next generation MA plan, tech platf
...
Devoted Certification 2022 Questions
and Answers Graded A
What can our members expect following enrollment? ✔✔All answers listed are correct
Devoted Health's Five Core Values are: ✔✔Next generation MA plan, tech platform, strong PCP
partnerships, Devoted guides, Devoted Medical
Which statement is true about marketing during Pre-AEP? ✔✔Agents can assist prospects in
completing paper applications, but cannot solicit or take possession of applications from 10/1-
10/14.
Jamie, a sales agent with Devoted Health wants to know if a physician is in-network with Devoted
for a client, what would be the best method for confirming this information? ✔✔Search on the
Devoted Health Provider Look-up tool
Dr. Hightower advises Don, a local Sales Agent who represents Devoted Health, that he thinks the
Devoted Health HMO MAPD might be a good fit for a number of his patients. Which of his
following marketing ideas are compliant for Don and Dr. Hightower to conduct? ✔✔Have Don
set up a table outside the practice or any other common area within the provider office with
marketing materials describing Devoted Health's plan options.
The following is part of Devoted Health's mission to create a world class member experience.
✔✔All listed answers are part of Devoted Health's mission.
John, a Sales Agent representing Devoted Health, meets with Mr. Sanchez in his home on October
8, 2021 to present him the 2022 Devoted Health HMO plan. After conducting a fully compliant
sales presentation, Mr. Sanchez is ready to enroll and asks John to assist him in completing an
enrollment. Because it is Pre-AEP, John informs Mr. Sanchez that he is not permitted to accept hisapplication prior to October 15 and tells him he can assist completing the enrollment form but will
leave it with him with a postage pre-paid envelope addressed to Devoted Health for Mr. Sanchez
to drop in the mail on or after October 15. Mr. Sanchez agrees, signs the application and dates it
October 8, 2021. John completes his section on the enrollment form listing him as the Sales Agent.
What date should John enter next to his name under the Initial Receipt Date? ✔✔John should leave
the Initial Receipt Date blank since that date confirms the official date Devoted Health receives
the enrollment application, and enrollment applications are not permitted to be accepted prio
[Show More]
.png)
