Which of the following types of referrals is used in an emergent situation? Correct Answer: STAT
Which of the following schedules more than one patient at the same time with the same provider while still allowing ade
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Which of the following types of referrals is used in an emergent situation? Correct Answer: STAT
Which of the following schedules more than one patient at the same time with the same provider while still allowing adequate time within the hour to see all scheduled patients? Correct Answer: Wave booking
Which of the following is an OSHA regulation that must be reviewed yearly to ensure compliance? Correct Answer: Blood borne pathogens standard
Which of the following methods organizes patient records in chronological order according to the department that provided the care? Correct Answer: SOMR
An older adult patient presents to a physician's office with his adult daughter to clarify when to take his new medication. Which of the following actions should the medical administrative assistant take? Correct Answer: Advise the daughter and patient that the physician will speak to them about the prescription
For medical billing purposes, which of the following is good practice when updating information from established patients? Correct Answer: Request verification of current patient information at each visit
Once a physician signs advance directives, the medical administrative assistant should have which of the following witness the signature? Correct Answer: Non-affiliated individual
Which of the following prefixes means "masculine"? Correct Answer: Andr-
An office manager asks a medical administrative assistant to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should the assistant use to mail the letter? Correct Answer: Certified Mail
Several patients cancel their appointments for the day. Which of the following is the first action for the medical administrative assistant to take? Correct Answer: Contact patients who are on the waiting list
Which of the following telephone calls should the medical administrative assistant route directly to the provider? Correct Answer: A provider from another office needs to discuss a patient's case
A medical administrative assistant scheduling a patient for a procedure. Which of the following actions should the assistant take first? Correct Answer: Obtain a written prescription from the provider.
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