CMAA PRACTICE TEST 2.0 C| 93 QUESTIONS| ALL CORRECT

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A patient submits $15 each time he receives treatment. The medical administrative assistant should recognize this amount is applied to which of the following parts of the patient's insurance payments? ... Correct Answer: copayment Which of the following mail services is most commonly used by medical facilities? Correct Answer: first class mail Which of the following actions is a medical administrative assistants priority when pulling daily charts Correct Answer: Review the appointment schedule Which of the following informs patients that the practice will charge a fee for a no-show Correct Answer: financial policy Which of the following classes of mail provides the greatest security for items that have monetary value Correct Answer: Registered Mail A new patient arrives at the reception desk while the medical administrative assistant Is assisting another patient on the phone with a scheduling question. Which of the following actions should the assistant take when greeting The new patient? Correct Answer: Make eye contact and nod his head to acknowledge the patient's arrival A medical administrative assistant schedules all well-child visits on Tuesday and Thursday mornings. The Assistant is using which of the following types of scheduling? Correct Answer: Clustering (Clustering is scheduling patients on predetermined days and times for the same procedure.) A medical administrative assistant received a call from a father requesting to speak to a clinical staff about the correct dosage of medication for his infant. Which of the following information is necessary for the assistant to obtain one taking a phone message from this caller Correct Answer: Time of the call [Show More]

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