Computer Science > EXAM > CSM ServiceNow |Verified| complete solution Latest (All)
CSM ServiceNow |Verified| complete solution Latest
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CSM ServiceNow |Verified| complete solution Latest After the Paris release, how do users migrate social Q&A content to communities? {{Ans- Run the fix script 'Migrate Social Q&A to Community' W ... hat is a decision tree? {{Ans- A multi-step process consisting of a series of questions, answers, and guidance. How can customers limit access to assets? {{Ans- 1. Enable property 2. Create Asset Contact Relationship 3. Assign asset to contacts What does the knowledge product entitlements property 'Enable Access Control of Databases' do? {{Ans- Customers can access all knowledge bases related to products for which they have entitlements Who can receive targeted communications? {{Ans- 1. Customers 2. Internal Users Two benefits / features of Agent Workspace {{Ans- 1. A multi-tab interface to help agents efficiently manage multiple incidents and cases on one screen 2. Real time handling of calls and chats via Interaction Management System [Show More]
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