Performance Assessment: Technological Globalization - EOA2
Lee’s and Gourmet is a domestic company established in 1970, a sweet way to bring
people together. As the Chief Information Officer (CIO) of Lee’s and Mary’s G
...
Performance Assessment: Technological Globalization - EOA2
Lee’s and Gourmet is a domestic company established in 1970, a sweet way to bring
people together. As the Chief Information Officer (CIO) of Lee’s and Mary’s Gourmet Ice cream
company. One of the requirement is that CIO provides recommendations for changes to the five
(5) years globalization plan for the company. The information provided by the Chief Executive
Officer of the version of the international markets of Great Britain and Western Europe. The
information transferred was that there is a $20,000,000 budget available for the development of
implementations on the company’s technology infrastructure, processes, and systems to support
the expansion. There are different types of technologies currently being used by Lee’s and
Mary’s Gourmet Ice cream company. Although these technologies have worked in the past for
the company, the existing technologies will not be able to support the company now that they
have decided to go global. Some of these systems currently being utilized by the company need
to be updated and possibly replaced the order to the needs of the growing company.
The technologies currently being used by the company are; the enterprise resource
planning (ERP) for the Data Center, the customer relationship management system (CRM), and
point of sale system (POS). These technologies may have worked effectively before the
company’s expansion. However, since the recent expansion, these technologies capabilities that
fueled its domestic growth needs to improve or replace so that they can accommodate and better
serve the international marketplace. The current weaknesses identified in the plan by each system
may affect the company’s global performance of the company.
Data Center
The main site of the company’s main data center for over 20 years located in Dayton, Ohio, is no
longer efficient for the vast amounts of data that the company has to now make accommodation
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