Game Theory > QUESTIONS & ANSWERS > PGA 3.0 LEVEL 2 STUDY GUIDE WITH CORRECT ANSWERS (All)

PGA 3.0 LEVEL 2 STUDY GUIDE WITH CORRECT ANSWERS

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The vision, core values, and mission statement of a golf facility should be developed concurrently with establishing a facility-wide business plan that includes concrete goals with strategies for meet ... ing them. (T/F) Correct Answer True What department is considered the core business unit of most facilities? Correct Answer Golf Operations Policies and procedures are port of which support element of the golf operation's organization? Correct Answer Systems What is the most accurate description of the relationship between the facility's business plan and the golf operation? Correct Answer Golf Operation is very core and center of the golf business plan What is the principal focus of golf operations? Systems Operational Manual Correct Answer What combination of interaction strategies would be the first choice for promoting a positive facility-wide culture? Correct Answer Involving and Supporting From a functional perspective, a vendor is what kind of resource? Correct Answer Financial What must exist for a facility to have a positive culture? Correct Answer Resources What would a typical organizational chart of a golf operation show? Correct Answer Staff roles and the relationships between them What is the most likely determinant of the complexity of a facility's organizational chart? Correct Answer Size of facility and number of resources What determines the complexity of a facility's organization chart? Size of facility, number of services offered, type of facility, mission Correct Answer Staff is considered a tangible facility resource? (T/F) Correct Answer True What intangible resource is key to enabling and facilitating peak performance? Correct Answer Culture How can facilities foster a positive culture of improvement? Correct Answer Open communication and discussion [Show More]

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