USPS 421 Postal Exam SSA Academy Questions & Answers Latest Update

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USPS 421 Postal Exam SSA Academy Questions & Answers Latest Update What is the IMM ✔✔ International Mail Manual How often is the Postal bulletin printed ✔✔ Bi-weekly What is undeclared HAZMAT ✔✔ potentially hazardous material that has NOT be deemed as such by the customer. Can an SSA assist in sealing a REGISTERED parcel? ✔✔ NO! An SSA can not assist with the sealing of ANY item or parcel. What are the 5 sections of the 1412? ✔✔ Unit info/name Stamp accountability Receipts Disbursements Sig block What is declared HAZMAT? ✔✔ Hazardous materials that the customer has declared. The DMM is used for regulations, info and SOP for what type of mail? ✔✔ Domestic What does PACT stand for? ✔✔ Prevent All Cigarette Trafficking Priority Mail includes what denomination of insurance? ✔✔ $50 What is the Maximum weight for LFRB internationally? ✔✔ 20 lbs Whose face appears as the watermark on money orders? ✔✔ Benjamin Franklin What is the minimum size for domestic 1st class letter? ✔✔ 5" x 3.5" x .007" What is the maximum dutiable value for an item being shipped internationally with 1st class mail services? ✔✔ $400 Which form of identification is NOT accepted by USPS? ✔✔ Social security card Can a non-postal money order be used to PAY for products and services offered at USPS? ✔✔ YES Can non-postal money orders be CASHED at USPS? ✔✔ NO What is the minimum amount of days that mail can be held? ✔✔ 3 What is the maximum amount of days mail can be held? ✔✔ 30 What helps measure retail performance? ✔✔ RCE POS What must a Postal inspector obtain before inspection of a parcel? ✔✔ Federal search warrant What are the 3 processing categories of parcels? ✔✔ machinable non-machinable irregular what is special handling? ✔✔ Provides preferential processing during transit but not during delivery. What are the characteristics of a FLAT ✔✔ Uniformly thick flexible square Why is maintaining the sanctity of the mail one of the core responsivities of the Postal Service ✔✔ It instills customer confidence What chart is used to calculate pricing for PME PM and retail ground? ✔✔ zone chart What premium service is used for individuals or companies that have more mail each day then the largest box will hold? ✔✔ Caller service What products are offered to provide the best value to the customer? ✔✔ premium products You have a successful transaction when the SSA does what? ✔✔ makes an informed mutual decision with the customer on products or services. what is the minimum amount of time a customer can use premium forwarding? ✔✔ 2 weeks what is the maximum amount of time that a customer can use premium forwarding? ✔✔ 12 months How long is a change of address valid for? ✔✔ 12 months the mail is forwarded with an additional 6 months where mail is returned to the sender with the new address affixed.

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