1 of An Administrator needs to create a Sales Process for a new product.
60.
What are three considerations for this process?
Choose 3 answers
A. 0 All Picklist values on thè Page Layout must be added to thè Master pi
...
1 of An Administrator needs to create a Sales Process for a new product.
60.
What are three considerations for this process?
Choose 3 answers
A. 0 All Picklist values on thè Page Layout must be added to thè Master picklist Value List or be active values.
B. 0 The Record Type's Page Layout Is assigned to Users through their Profile assignments.
C. □ An Opportunity Record Type will need to be created and assigned to thè Sales Process.
D. 0 Adding a new value to thè Record Type Master Picklist Value Ust adds thè value to all existlng Record Type
picklists.
E. DThe Record Type Name assignment becomes permanent upon Save of a new Record Type.
A. 0 All Picklist values on thè Page Layout must be added to thè Master picklist Value List or be active values.
B. 0 The Record Type's Page Layout Is assigned to Users through their Profile assignments.
D. 0 Adding a new value to thè Record Type Master Picklist Value Ust adds thè value to all existlng Record Type picklists.
2 of 60. An administrator is creatmg a new user.
Which two aspects should be considered when creating thè username?
Choose 2 answers
A. □ Username is added to thè Active User Log.
B. 0 Username is In thè format of an Email Address.
C. □ Username Is identical to thè User's Email address.
D. 0 Username is unique across all Salesforce Orgs.
B. 0 Username is In thè format of an Email Address.
D. 0 Username is unique across all Salesforce Orgs.
3 of Universa! Contamers has just acqulred a new company whose Sales team has a unique sales process with stages that 60. are different than currently set up In Salesforce. To make sure thè acquisition runs smoothly, thè Executive team does not want thè new Sales team to have to change their process at all.
What should thè Administrator do to incorporate thè new Sales team's process?
A. • Create new values for thè Opportunity Stage field and create a new Sales Process assigned to a custom Record
Type for thè new Sales team.
B. O Create a Record Type and page layout for thè new Sales team and a custom field for thè new Stages.
C. Create new values for thè Opportunity Stage field and use field-level security to control which teams see which fields.
D. O Create new values for thè Opportunity Stage field and order them so that thè new Sales team's values are at thè
bottom of thè picklist.
A. • Create new values for thè Opportunity Stage field and create a new Sales Process assigned to a custom Record
Type for thè new Sales team.
4 of Universal Containers has just restructured Its Sales Department. Records that thè sales manager expects to see are 60. not showing up in thè new Opportunity Report.
Which three questions should thè Administrator ask to troubleshoot this issue?
Choose 3 answers
A. 0 Are records stili belng shared with thè sales manager?
B. 0 Do owners of all records have Roles and correct Territory Assignments?
C. □ Did thè sales manager start from a copy or clone of an existing report?
D. □ Have thè owners of thè records been frozen?
E. 0 Do thè records thè sales manager expects to see match thè filter criteria?
A. 0 Are records stili belng shared with thè sales manager?
B. 0 Do owners of all records have Roles and correct Territory Assignments?
E. 0 Do thè records thè sales manager expects to see match thè filter criteria?
5 The administrator at Universal Containers will create a custom field to track a specific Tier 2 support user on a case 60, record.
Which data type should be used when creating this custom field?
A. O Lookup filter
B. O Formula
C. O Lookup relationship
D. ® Hlerarchical relationship
C. O Lookup relationship
6 of Sales representatives at Universal Containers often schedule in-person meetings at customer offices. Management wants 60. to track activities for thls meeting category to clearly display customer office meetings In thè Account, Contact, or Opportunity page layouts, as well as adding thls data to reports.
Which method should a System Administrator use to solve this business request?
A. Have thè user manually enter thè meeting details In thè Description fìeld on Accounts, Contacts, and Opportunitles.
B. • Add a new value to thè Type field on Tasks used for Accounts, Contacts, and Opportunities.
C. O Add a new value to thè Type field on Accounts, Contacts, and Opportunities.
D. O Have thè user manually enter thè meeting details in thè Account Comments.
B. • Add a new value to thè Type field on Tasks used for Accounts, Contacts, and Opportunities.
7 of 60. Users cannot save email templates In thè "Unfiled Public Email Templates" folder.
How could a System Administrator allow users to save emails to this folder?
A. •> Go to thè profile of each user and check thè box for Manage Public Templates.
B. O Go to thè email templates and manually share each with thè specific users.
C. C Go to thè user record and check thè box for Manage Public Templates.
D. O Go to thè email templates and manually share each with thè Profile of thè specific users.
A. •> Go to thè profile of each user and check thè box for Manage Public Templates.
8 of 60. vvhere can a System administrator asslgn a page layout? Choose 2 answers
A. □ Role
B. 0 Profile
C. □ App
D. 0 Record Type
B. 0 Profile
D. 0 Record Type
9 of Universal Containers uses Accounts in its Sales process but only some users have access to them. New users 60. require Read access to Accounts. Two of thè new users require Edit access as well.
How should an Administrator configure access for thè new users?
A. Create a Permission Set to grant Account Edit access to specifìc users and modify thè Standard User profile.
B. Create a sharing rule for Account View access and another sharing rute for Edit access to specifìc users.
C • Create a profile to grant Account View access and a Permission Set to grant Account Edit access to specifìc users.
D. C Create a profìle to grant Account Edit access and a Permission Set to restrict Read access to specifìc users.
D. C Create a profìle to grant Account Edit access and a Permission Set to restrict Read access to specifìc users.
IO of A Sales Manager wants all Sales Users in thè department to see a Dashboard that displays Total Closed/Won 60. Opportunlty Amount by User on a monthly basis. The Opportunity sharing model »s private.
How can thè Administrator meet this requirement?
A. • Create thè Dashboard from thè Opportunities by User Report, then save it in thè shared Dashboard Folder as a
Dynamic Dashboard.
B. O Ask thè Sales Manager to create thè Dashboard from thè Opportunities by User Report, select "View Dashboard
as Me" and save in thè shared Dashboard Folder.
C. 1 Create thè Dashboard from thè Opportunities by User Report, select thè Sales Manager as RunAs User and Save
in thè private Dashboard Folder.
D. C Ask thè Sales Manager to create thè Dashboard from thè Opportunities by User Report and save it to her private
Dashboards Folder.
A. • Create thè Dashboard from thè Opportunities by User Report, then save it in thè shared Dashboard Folder as a Dynamic Dashboard.
11 of Umversal Containers (UC) has a Web-to-Case form on its Lightning Customer Community. UC wants to separate Cases 60. into thè following product categories: Corrugateci Paper, Plastic, Fiberboard. and Metal. UC has added a pickllst fìeld to store thls data.
How can thè Case be automatically placed in thè correct queue upon submission?
A. C Create Record Types for each picklist value and a Business Process to move each Case to thè correct Queue.
B. ® Create Assignment Rules based on thè picklist values to move Cases to a Queue.
C. O Create an Escalation Rule entry for each picklist value and set to zero mlnutes.
D. G Create Record Types for each picklist value and assign to each product team's profile.
B. ® Create Assignment Rules based on thè picklist values to move Cases to a Queue.
12 of 60. vvhat happens if some records do not meet thè data validation criteria when importlng data?
A. O Import process Ignores thè data validation criteria.
B. O Import process requires user authorizatlon to import thè invalid records.
C. • Import process fails only for thè records wlth invalid data.
0. O Import process aborts when it encounters thè first invalid record.
C. • Import process fails only for thè records wlth invalid data.
UC has a marketing team set up as a public group. A sales representative would like to engage the marketing team on one opportunity.
What should thè sales representative do to ensure thè marketing team can access thè opportunity?
A. ® Manually share thè record with thè publlc group.
B. O Add thè publlc group to thè opportunity team.
C. O Change thè opportunity owner to thè publlc group.
D. O Add thè publlc group to an opportunity queue.
A. ® Manually share thè record with thè publlc group.
14 of 60. A System Administrator has set up a new user.
How long does thè user have to attivate thè account before thè email link expires by default?
A. O 7 days
B. ® 5 days
C. O 30 days
D. O 10 days
C. O 30 days
15 of Marketing wants to brand thè Salesforce Mobile app to match Unìversal Containers approved company colors and 60. graphics.
Which set of Salesforce Mobile app brandlng optlons Is available to thè Administrator?
A. O Brand Color, Loading Page Color, and Loading Page Logo
B. O Individuai Page Colors and multiple Loading Page Logos
C. O Tab Colors, Action Colors, and Loading Page Logo
D. • Loading Page Color, Action Colors, and Loading Page Logo
A. O Brand Color, Loading Page Color, and Loading Page Logo
16 °f when working on opportunities, sales representatives at Universal Containers need to understand how their peers have 60* successfully managed other opportunities with comparable products, competmg agalnst thè same competitors.
Which two features should an administrator use to facilitate this?
Choose 2 answers
A. □ Big deal alerts
B. 0 Opportunity Dashboard
C. □ Opportunity update reminders
D. 0 Charter groups
B. 0 Opportunity Dashboard
D. 0 Charter groups
17 An opportunity record with a dose date of July 30 meets thè crlteria of a time-dependent workfìow rule. The time- 60* dependent action Is scheduled for July 23.
What happens if thè opportunity is edited before July 23 and no longer meets thè criteria?
A. • The time-dependent action is automatically removed from thè queue.
B. OThe time-dependent action will execute on July 23.
C. O The time-dependent action will execute on July 30.
D. OThe time-dependent action is put on hold.
A. • The time-dependent action is automatically removed from thè queue.
18 of vvhat wlll happen when a user attempts to log In to Salesforce from an IP address that is outside thè login IP range on 60* thè user's proflle but wlthln thè organization-wlde trusted IP range?
A. O The user will be able to log In wlthout activating thè computer.
B. C The user will be able to log in after answering a security question.
C. ® The user will not be able to log in at all.
D. The user will be able to log in after thè computer is activated.
C. ® The user will not be able to log in at all.
19 of 60. vvhat are two considerations when conflguring thè lead conversion process?
Choose 2 answers
A. □ Roll-up summary lead fields can be mapped to custom contact fields.
B. 0 Custom lead fields can be mapped to account, contact, and opportunity fields.
C. □ Custom lead fields can be mapped to custom object fields.
D. 0 Standard lead fields are automatically converted to account, contact, and opportunity fields
B. 0 Custom lead fields can be mapped to account, contact, and opportunity fields.
D. 0 Standard lead fields are automatically converted to account, contact, and opportunity fields
20 of The warehouse manager has received a new product Ime of containers. Management wants a spreadsheet of new 60. products and a separate spreadsheet of pricebooks loaded into Salesforce.
Which Salesforce data tool should thè System Administrator use to meet this request?
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