BUSI 240 quiz 8 (Version 3) Liberty University answers complete solutions.

BUSI 240 quiz 8 • Question 1 At meetings of a major consumer products firm, employees habitually stand up when the most senior executive at the meeting enters the room. This practice represents • Quest ...

BUSI 240 quiz 8 • Question 1 At meetings of a major consumer products firm, employees habitually stand up when the most senior executive at the meeting enters the room. This practice represents • Question 2 The workplace layout, reporting structure, office rituals, type of information distributed, and language are all examples of • Question 3 ________ are planned activities conducted specifically for the benefit of an audience. • Question 4 One advantage of countercultures is that they • Question 5 Effective socialization supports newcomers' • Question 6 Corporate leaders hope ________ will eventually become the organization's culture and guide the organization's decisions and actions. • Question 7 Collaborative and creative cultures value more teamwork and flexibility, so space design is • Question 8 Which of the following is a verbal symbol of cultural values? • Question 9 The themes shared most widely by employees represent • Question 10 Reality shock is • Question 11 ________ is the third stage of organizational socialization that is most active as employees make the transition from newcomers to insiders. • Question 12 Which strategy for merging two distinct cultures is most appropriate when the two merging companies are in unrelated industries or operate in different countries, because the most appropriate cultural values tend to differ by industry and national culture? • Question 13 Which of the following statements is true concerning Lewin's force field model in the context of changes in other cultures? • Question 14 When the organization's systems and structures are aligned with the desired behaviors, it is time to • Question 15 0 out of 2 points Which of the following will not produce lasting change in behavior? • Question 16 If the change process is supposed to encourage efficiency, then ________ should be realigned to motivate and reinforce efficient behavior. • Question 17 Employee involvement is almost an essential part of the change process unless the • Question 18 Scenario A XYZ Office Supplies is about to introduce a new customer service program that will affect all of its 355 sales and service employees. Job duties will be changed and the employee reward system will be altered to fit this new customer focus. Moreover, the company wants to improve the efficiency of work processes, thereby removing some of the comfortable (and often leisurely) routines that employees have followed over the years. Top management is concerned about what types of forces resisting change the company will potentially experience during this change process. XYZ attempts to assist the change process by putting employees in direct contact with customers. Here, the company is trying to • Question 19 ________ marketing occurs when information seeded to a few people is transmitted to others through their friendship connections. • Question 20 Scenario B The chief executive of Telecommco, a large telecommunications company, wanted to restructure the organization so product leaders would have more power than the executives in charge of each region. The regional executives tried to prevent this restructuring because it would weaken their power and possibly reduce their salaries in the long term. The product leaders also put up some resistance because they felt that things worked the way they were. The resistance from the product leaders is an example of resistance due to • Question 21 The ________ principle states that organizations are open books, so we have choices in how they may be perceived, framed, and described. • Question 22 Which of the following change management strategies should be given a priority when employees need to break old routines and adopt new role patterns? • Question 23 Increasing the driving forces and reducing the restraining forces tends to • Question 24 Bezel Systems is introducing a few organization-wide changes. A coalition of employees will clearly lose out from the proposed changes, and they have enough power to cause the change effort to fail. Assuming that the change effort can proceed slowly and cost is not an issue, the preferred strategy for dealing with this resistance to change is • Question 25 Motivation, ability, role clarity, or situational support to change their attitudes, decisions, and behavior are all components of the ________ model.