CMAA Study Guide Latest 2023 Rated A+

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CMAA Study Guide Latest 2023 Rated A+ What is the medical law? ✔✔the medical administrative assistant is required to have a basic understanding of the legal principles. what is the physician-pa... tient relationship? ✔✔an implied contract in which the physician is expected to assess and treat the patient with the same amount of knowledge, skill, judgment as another physician under the same circumstamces define: implied consent ✔✔apperent through their action of seeking the services of the physician define: informed consent ✔✔a written form that states the understanding of the prescribed treatment as well as its accompanying risks define: Good Samaritan Act ✔✔a volunteer is not held liable for any civil damages that may occur as a result of their efforts to provide emergency care. What does the patient bill of right do? ✔✔it promotes the interests and well beings of patients within any healthcare facility What is HIPPA? ✔✔[Health Insurance Portability and Accountability Act] a fediral law designed to protect the privacy of individuals health information define: Abandonment ✔✔the discontinuation of medical care without proper notice define: Arbitration ✔✔the usage of an impartial third party for the hearing and determination of a dispute define: Battery ✔✔the unlawful use of force or violence define: Negligence ✔✔the failure to provide the necessary care that is required for a person's situation define: Statutes ✔✔state law phone etiquette STEP 1: ✔✔answer the phne promptly and kindly phone etiquette STEP 2: ✔✔be sure to properly speak into the phne phone etiquette STEP 3: ✔✔be sure to give the caller ur undivided attn phone etiquette STEP 4: ✔✔speak clearly and distinctly phone etiquette STEP 5: ✔✔always be courteous phone etiquette STEP 6: ✔✔be sure to ask the caller's permission be4 placing them on hold phone etiquette STEP 7: ✔✔never allow and angry or aggressive caller upset u; remain calm and composed what is verbal communication? ✔✔the use of language or words spoken what is nonverbal commuication? ✔✔the use of eye contact, body language, facial expression, or symbolic expression to communicate a message. What types of scheduling is there? ✔✔wave scheduling, modified wave scheduling, double booking define: Wave Scheduling ✔✔provides service to several patients at same time define: Modified Wave Scheduling ✔✔small groups of patients are scheduled at intervals throughout the hour define: Double Booking ✔✔scheduling two patients to see the physician at the same time Scheduling a new patient: STEP 1 ✔✔obtain and verify general information Scheduling a new patient: STEP 2 ✔✔gather appropriate information regarding a patient referral Scheduling a new patient: STEP 3 ✔✔determine the patient's chief complaint Scheduling a new patient: STEP 4 ✔✔make the patient aware of the various dates and times they are available to come in define: Express Mail ✔✔available everyday of the year, including holidays, for items up to 70lbs in weight and 108 inches in height define: First-Class Mail ✔✔includes letters, postal cards, postcards, and business reply mail define: Priority Mail ✔✔first-class mail that weighs more than 13 oz define: Certified Mail ✔✔gives the sender the option to recieve proof of delivery define: Bulk Mailing ✔✔a form of mailing large volumes of information which is presorted by zipcode what are the types of health insurences? ✔✔Indivisual Policies, Group Policies, Government Plans define: Indivisual Policies ✔✔ppl with this type of insurance are usually ineligible to recieve benefits from a gvrnmnt plan. this type of coverage ir characterized by high premiums and a limited amount of benefits. define: Group Policies ✔✔provides coverage for employees under a single contract. this type of coverage is characterized by greater benefits and low premiums define: Government Plans ✔✔available to a large group of ppl who meet specific define: Assignment of Benefits ✔✔an arrangement by which a patient requests that their health benefit payments be made directly to a physician define: Benefit ✔✔the amount payable by the carrier toward the cost of services for which the patient is eligible for define: Deductible ✔✔the amount an indivisual must pay for health care expenses before insurance (or self insured company) covers the cost. define: Copayment ✔✔the portion of a service fee that the patient must pay define: Policy ✔✔a document that describes the insurance coverage for an indivisual or property define: Premium ✔✔the amount the patient pays for an insurance contract define: Usual, Customary and Reasonable (UCR) or Covered Expenses ✔✔an amount customarily charged for or covered for similar services and supplies which are medically necessary, reccomended by a doctor, or required for treatment define: Waiting Period ✔✔a period of time when you are not covered by insurance for a particular problem how many steps are there to establish a patients medical record? ✔✔6 STEP 1 to Establish a medical record ✔✔determine the patients status in the office (New or Established) STEP 2 to Establish a medical record ✔✔obtain the required general information STEP 3 to Establish a medical record ✔✔enter the information into the patient history form STEP 4 to Establish a medical record ✔✔review the form for accuracy STEP 5 to Establish a medical record ✔✔enter the patients name into the computerized ledger STEP 6 to Establish a medical record ✔✔assemble the appropriate forms, prepare the folder and file as necessary what are the components of the medical record? ✔✔Personal and Medical History, Patients family history, patients social history, patients chief complaint, diagnosis. define: Personal and Medical History ✔✔created using information gathered fromthe patient. usually includes information such as past illnesses, surgical operations, and the patients daily health habits define: Patients Family History ✔✔includes information regarding the health of members of the patients family, and a record of the cause of death. define: Patients Social History ✔✔includes the information regarding the patients lifestyle define: Patients Chief Complaint ✔✔A statement of the patients symptoms define: Diagnosis ✔✔A decision made based on the information regarding the patients history and the results of the doctors examination. what is the SOAP approach? ✔✔a format for progress notes based on the letters od the word what is "S" in SOAP? ✔✔Subjective Impressions what is "O" in SOAP? ✔✔Objective clinical evidence what is "A" in SOAP? ✔✔Assesment or Diagnosis what is "P" in SOAP? ✔✔Plans for further studies, treatment, or management FILING- how many indexing rules are there? ✔✔5 INDEXING RULE 1: ✔✔Last name, first name, middle name/initial INDEXING RULE 2: ✔✔the hyphenated portion of a name is used as 1 unit ex. anna smith-meyer is filed as smithmeyer, anna INDEXING RULE 3: ✔✔Apostrophes are not used in filing INDEXING RULE 4: ✔✔titles, and terms of seniority are only used to distinguish from an identical name INDEXING RULE 5: ✔✔when indexing a company, articles such as "the" and "a" are not used ALPHABETICAL FILING ✔✔folders are arranged in the same sequence as the alphabet Numerical Filing ✔✔An alphabetic cross-reference is used to categorize materials with digits, patients are assigned in a consecutive number, records are filed backwards in groups. Bi/o ✔✔Life carcin/o ✔✔cancerous, cancer cephal/o ✔✔cerebrum (largest part of the brain) how many body systems are there? ✔✔11 BODY SYSTEM # 1 musculoskeletal ✔✔FUNCTION: support, movement protection ORGAN: muscles, bones, joints, bone marrow BODY SYSTEM # 2 Integumentary ✔✔FUNCTION: protection ORGAN: skin, hair, nails BODY SYSTEM # 3 Gastrointestinal ✔✔FUNCTION: nutrition ORGAN: stomach, intestines BODY SYSTEM # 4 Urinary ✔✔FUNCTION: elimination of nitrogenous waste ORGAN: kidneys, bladder, ureters, urethra BODY SYSTEM # 5 Reproductive ✔✔FUNCTION: reproduction ORGAN: ovaries, testes BODY SYSTEM # 6 Blood/Lymphatic ✔✔FUNCTION: transportation ORGAN: blood cells BODY SYSTEM # 7 Immune ✔✔FUNCTION: protectionl ORGANS: lymph glands BODY SYSTEM # 8 Cardiovascular ✔✔FUNCTION: transportation ORGAN: heart, vessels BODY SYSTEM # 9 Respitory ✔✔FUNCTION: delivers oxygen to cells, removes carbon dioxide ORGAN: lungs, bronchi, trachea BODY SYSTEM # 10 Nervous/Behavioral ✔✔FUNCTION: recieve/process information ORGAN: brain, nerves, mind BODY SYSTEM # 11 Endocrine ✔✔FUNCTION: effects changes through chemical messengers ORGAN: pancreas, thyroid Anterior (ventral) ✔✔front surface of the body Posterior (dorsal) ✔✔back side of the body deep ✔✔away from the surface Inferior ✔✔below proximal ✔✔near distal ✔✔far Superior ✔✔above another structure Medial ✔✔pertaining to the middle of the body lateral ✔✔side Supine ✔✔lying on the back Prone ✔✔lying on belly [Show More]

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