Philosophy > QUESTIONS & ANSWERS > WGU C720 Philosophers of Quality Management, Exam Questions with answers, rated A+ (All)
WGU C720 Philosophers of Quality Management, Exam Questions with answers, rated A+
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WGU C720 Philosophers of Quality Management, Exam Questions with answers, rated A+ Who used the phrase "do it right the first time?" - ✔✔-Crosby Whose focus was on the customer's perception ... of quality? - ✔✔-Juran Who used Robust Design and Parabolic Quality Loss Function? - ✔✔-Taguchi Who wrote a book in 1979 called "Quality is Free" and concept of zero defects as a measurable object? - ✔✔-Crosby Who thought quality must be built on three elements: quality planning, quality control, and quality improvement? - ✔✔-Juran Who perfected the experiments to create higher quality products and processes? - ✔✔-Taquchi Who emphasized the importance of considering all costs of quality? - ✔✔- [Show More]
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