WGU C715 Organizational Behavior - Ch.7 Motivational Behavior, Top Exam Questions and answers, graded A+

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WGU C715 Organizational Behavior - Ch.7 Motivational Behavior, Top Exam Questions and answers, graded A+ What are the three key elements of motivation? - ✔✔-intensity, direction, and persisten... ce motivation - ✔✔-accounts for an individual's intensity, direction, and persistence of effort toward attaining a goal hierarchy of needs theory (Maslow) - ✔✔-1. Physiological 2. safety 3. social 4. esteem 5. self actualization lower order needs - ✔✔-satisfied externally, such as physiological and safety needs. higher order needs - ✔✔-satisfied internally, such as social, esteem, and self-actualization needs self-actualization - ✔✔-the drive to become what you are capable of becoming Theory X - ✔✔-assumption that employees dislike work, are lazy, dislike responsibility, and must be coerced to perform. Theory Y - ✔✔-assumption that employees like work, are creative, seek responsibility, and can exercise self-direction. hygiene factors - ✔✔-Factors—such as company policy and administration, supervision, and salary— that, when adequate in a job, placate workers. When these factors are adequate, people will not be dissatisfied Hertzberg's two factor (motivation-hygiene) theory - ✔✔-relates intrinsic factors to job satisfaction and associates extrinsic factors with dissatisfaction McLelland's theory of needs - ✔✔-states achievement, power, and affiliation are three important needs that help explain motivatio [Show More]

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