WGU D073 Best Practices in
Management: Projects, Staffing,
Scheduling, and Budgeting, Complete.
Rated A+, verified.
"Great Man" - ✔✔-A nineteenth-century theory proposed by Thomas Carlyle that states that history
...
WGU D073 Best Practices in
Management: Projects, Staffing,
Scheduling, and Budgeting, Complete.
Rated A+, verified.
"Great Man" - ✔✔-A nineteenth-century theory proposed by Thomas Carlyle that states that history is
largely explained by the impact of great men or heroes and their superior intellect and other attributes.
You are either born to be a leader or not.
360 Evaluation - ✔✔-A process through which feedback from an employee's subordinates, colleagues
and supervisors as well as a self-evaluation by the employee themselves is gathered
Accounts Receivable - ✔✔-Money owed to a company by its debtors
Acquisitiveness - ✔✔-Excessive interest in acquiring money or material objects
Affiliative - ✔✔-The need to form social or emotional bonds with others
Allocation - ✔✔-To distribute or to give each person a portion of something.
Assets - ✔✔-Property owned by an organization or individual; used to pay off liabilities
Assumptions - ✔✔-Anything that is accepted as true or certain to happen, without proof
Attributes - ✔✔-A quality or feature of something.
Attrition - ✔✔-It is not to replace employees when they leave
Authoritarian - ✔✔-To act in a dictatorial manner. Enforcing strict obedience.
Balance sheet - ✔✔-A statement of assets, liabilities, and capital for an organization at a particular point
in time
Behavioral theory - ✔✔-Behavioral theory is based on the premise that behaviors are conditioned as a
result of experiences with the environment; anyone can be trained to behave in a preferred way.
Bias - ✔✔-A prejudice in favor or against one thing, person or group compared to another, usually in a
way that is considered unfair or unjust
Bottom-Up Approach - ✔✔-Starts with the employees. They are surveyed as the main users of a system
to gather information on how to implement a change
Business Indicators - ✔✔-Numbers that may indicate a positive or negative trend. Examples include
demand for product, profit margin, revenue, professional development levels of workforce, market
share, amount of debt, and deals finalized by the sales team.
Business Units - ✔✔-A logical segment of a business representing a specific business function and which
has its own vision, strategy, and direction
Capital Assets - ✔✔-Capital assets are significant pieces of property such as buildings, cars, investment
properties, stocks and bonds
Cash Disbursements - ✔✔-The money paid out by an organization to settle an obligation
Cash Receipts - ✔✔-The money received by an organization as payment for a good or service
Central-Tendency - ✔✔-The tendency for data to move toward the mean value over time. Central
tendency is also a measure of a single value that describes how data cluster around a central value. This
value can be used to represent a sample.
Change Management Process - ✔✔-Includes all of the processes involved to prepare, support, and lead
individuals, groups, or organizations in making a change
Channel richness - ✔✔-The ability of the channel to handle multiple cues at the same time, to provide
rapid feedback, and to facilitate a more personal conversation
Cloud Technologies - ✔✔-Any hosted services delivered over the internet. There are three broad groups
of services: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service
(SaaS)
Commodity - ✔✔-A raw material or primary agricultural product that can be bought or sold. A
commodity is a basic good used in commerce that is interchangeable with other basic goods
Contingency Theory - ✔✔-predicts that effective leaders are those whose personal traits match the
needs of the situation; a ___________ is a future event or circumstance that cannot be predicted with
absolute certainty
Contract employee - ✔✔-An individual retained by a company for a particular purpose, price, and time
period. Since a contract worker is not an employee, the company does not provide traditional employee
benefits
Costs - ✔✔-Financial measure of the resources used or given up to achieve a stated purpose
Culture change - ✔✔-The behavior of humans interacting in a group or organization and the meaning
they assign to that behavior. It may include the company vision, values, norms, systems, symbols,
language, beliefs, and habits. Culture is ingrained and therefore very difficult to change
Currency exchange rate - ✔✔-The value of two currencies in relation to each other. The rate of which
usually depends on supply and demand
Database management - ✔✔-The system of software that is used to create, retrieve, update, and
manage large amounts of data
Decentralize operations - ✔✔-The daily operations decision-making responsibility are delated by top
managers to middle or lower level managers. Top-level managers can then focus more on strategical
planning
Depreciation - ✔✔-A reduction in the value of an asset over the passage of time
Differentiated / differentiation - ✔✔-A specialized product that is created to attain a competitive
advantage in a specific segment of the market; Coach handbags margins are high due to the markup on
each bag to cover marketing costs rather than production
Dividends - ✔✔-A sum of money paid regularly by a company to its shareholders out of its profits
Durable goods - ✔✔-Goods not for immediate consumption that are able to be kept for a long period of
time
Economies of scale / cost leadership - ✔✔-A savings in costs to produce a product due to the ability to
produce it in large amounts or numbers; cost leadership pertains to a firm's ability to create economies
of scale through efficient operations that produce a large volume; Walmart, McDs, P&G
Effectively - ✔✔-To do something in a manner to achieve the best possible results.
Efficiently - ✔✔-To do something in a way that achieves the maximum level of productivity with a
minimum level of wasted expense or effort.
Emergent - ✔✔-Change that is not planned. This change comes about in response to a need to change
processes
Encoding - ✔✔-The process of converting information into a particular form
Enterprise resource planning - ✔✔-A suite of software that allows an organization to automate many of
the traditional office functions especially technology, services, and human resources
Entrepreneur - ✔✔-A person who owns and operates his or her own business.
Equity - ✔✔-Value of a property after debt is deducted or the value of shares of stock issued by a
company
Financial accounting - ✔✔-A branch of accounting that uses standardized processes to prepare financial
documents, such as an income statement and balance sheet, for external review and use
Focus groups - ✔✔-A diverse group of people who are brought together to have a guided discussion and
provide feedback regarding a plan for a new initiative or product
Forecast - ✔✔-The act of predicting business activity for a future period of time
Functional - ✔✔-An organizational structure where workers are grouped by skills or knowledge
Furloughs - ✔✔-A temporary leave of absence. It can be used by organizations as a temporary laying off
without pay to decrease expenses
Gross national product - ✔✔-The total value of goods and services produced by a country in a given year
Halo-effect - ✔✔-The tendency for an impression in one area to influence opinions in another area
Heuristics - ✔✔-An approach to problem solving that uses a more practical method. Usually used as an
aid to learning or discovery. These cognitive short-cuts can lead to biases
Income statement - ✔✔-A summary of all of an organization's revenues and expenses during a
predefined period of time
Innate - ✔✔-Inborn. Something you are born with.
Interaction model of communication - ✔✔-The interaction model is like two transmission models
stacked on top of each other with feedback. The feedback is not simultaneous
Inventory - ✔✔-A complete list of items such as property, goods in stock, and the contents of a building
Inventory financing - ✔✔-Using inventory as a collateral for a loan if the business does not sell its
products and cannot repay its loans
Irrationality - ✔✔-Acting, thinking, or talking in a way that is illogical or unreasonable.
Just-in-time inventory system - ✔✔-An inventory method designed to increase efficiency, decrease
wastes, and cut costs by only having the inventory on hand that is currently needed to fill orders
Key performance indicators - ✔✔-A measurement of how effectively a company is achieving its key
business objectives
Laissez-faire - ✔✔-A policy of letting things happen as they would. Not interfering.
LEAN - ✔✔-An organization focused on customer value. The organization focuses its processes on
incrementally increasing customer by value
Learning organization - ✔✔-The business term given to a company that facilitates the learning of its
members and continually transforms itself
Liabilities - ✔✔-State of responsibility for something. What an organization or individual owes; may
include a requirement to pay cash, transfer assets, or provide services to someone else.
Managerial accounting - ✔✔-Also called cost accounting, a means of using accounting to align processes
with the organization's goals. It is intended for internal use and used to provide management with
important information to assist in decision-making and running the business.
Market capitalization - ✔✔-The total value of a company based on the company's outstanding shares of
stock multiplied by the current share price
Market position - ✔✔-The customer's perception of a brand or product in relation to its competition
Market segmentation - ✔✔-The process of dividing a market of potential customers into groups or
segments
Master budget - ✔✔-Budget composed of all the lower level budgets, financial statements, cash flow,
and financial plans
Matrix - ✔✔-An organizational structure in which the reporting relationships are set up in a grid instead
of the more traditional hierarchy
Mechanistic - ✔✔-A hierarchal organizational structure with central authority
Mission statement - ✔✔-A _________________ describes the purpose of a company, its goals, and how
it will achieve its vision. Supports vision
Needs assessment - ✔✔-A systematic process for determining and addressing needs or gaps between
the current condition and the desired future condition
Net income - ✔✔-Commonly called the "bottom line," it is an individual's income after taking taxes and
other deductions into account
Objectives - ✔✔-A specific measurable action that must be taken to reach a goal
Opportunity cost - ✔✔-The inability to pursue another alternative that offers a potential gain after
making a choice
Organizational Capacity for Change - ✔✔-The capability of an organization to either effectively prepare
for or respond to an unpredictable competitive environment
Organizational hierarchy - ✔✔-Can be made up of top managers, middle managers, first-line managers,
and team leaders.
Outsource - ✔✔-To obtain goods or services from an outside or foreign source
Overhead - ✔✔-The necessary expenses of running a business that cannot be directly linked to a
product or service
People management - ✔✔-A branch of business that involves leading people, understanding
employment law, motivating employees, and providing constructive feedback. People management can
also be human resource management which includes recruiting new employees, management, and
providing support and direction for employees after they are hired
Performance metric - ✔✔-The data and figures that are obtained to measure how well an organization
and its employees are performing
Personality - ✔✔-The combination of characteristics or qualities that form an individual's distinctive
character
Portfolio - ✔✔-A range of investments or businesses held by an organization or person
Production budget - ✔✔-The number of units of products that must be produced based on the sales
budget and the requirements for inventory on hand
Quality assurance - ✔✔-Maintaining the desired level of quality in a product or service using data or
feedback to check each step in the process
Raw materials - ✔✔-The basic materials from which a product is made
Return on Investment (ROI) - ✔✔-The profit you receive for investing. Calculated by dividing the amount
of money gained by the cost of the investment expressed as a percentage
Revenues - ✔✔-The income generated from the sale of goods or services.
Scope of change - ✔✔-Managing, controlling, and documenting all changes to a project's size and depth.
The scope of change may range from minor local adjustments to a full corporate transformation
Sensory route - ✔✔-The five senses include visual or sight, auditory or hearing, touch, taste or gustation,
and olfaction or smell
Six Sigma - ✔✔-A method that organizations use to increase their performance and decrease any
variation in processes
Sole proprietorship - ✔✔-It is the simplest business form under which one can operate a business. A
single person owns the business and is responsible for its debts
Speculative measures - ✔✔-A measure that results in an uncertain degree of gain or loss
Strategic - ✔✔-The act of developing long-term goals and determining the best way to go about
achieving them.
Strategy - ✔✔-A plan of action or policy that will be followed to achieve your goal
Tone of voice - ✔✔-How your message comes though, in both written and spoken form, based on the
way you say it and the impression it makes
Top-down change - ✔✔-The highest levels of the administration will drive the change. They will map out
the process and deliver it to the staff. This method of change is fast and clear, which makes it easy to
make a decision
Transaction model of communication - ✔✔-The ___________ model of communication has each
participant acting as a combination sender-receiver
Transactional theories - ✔✔-_____________ leadership focuses on supervision, organization, and
performance. Rewards and punishments are used. It works best in organizations where there are linear
processes and employees know their jobs wel
[Show More]