The TRIZ process came up with six principles of facility management after a thorough quantitative analysis. The service products and processes, professionals as well as the clients are the three essential technical domai
...
The TRIZ process came up with six principles of facility management after a thorough quantitative analysis. The service products and processes, professionals as well as the clients are the three essential technical domains covered by the six principles. Competitive advantage for the clients is the first principle. The significance of this norm is to always get behind the client's core business, regardless of its short or long-term mode of service provision (Chen, 2018). A dependable FM services providers are an essential aspect of the clients since the principle wants to support their core business as well as reflecting on their needs. The perfect case study for this belief is the design of the Opera house (Arup, 2017). The arrival and departure of more than 100 vehicles was smooth, thus making the clients satisfied.
Another principle of Facility management is professional competence through lean practice. Over the last three decades, the various effort made towards the FM profession through several lean principles for improved efficiency is yielding positive results. This particular principle brings out the organization in service provision as well as competencies, therefore, reflecting its requirements in a competitive professional manner (Chen, 2018). The combination of lean tenets with visual technology in a company leads to success. This aspect is evident from the Oslo headquarters case study. According to Skanska (2015), the creation of comfortable workplaces could help enhance the overall performance of the employees. Therefore, they focused more on the visual development of their workers by putting in place self-working cubes that inspired them to perform.
[Show More]