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WGU C208 Assessment V2 Change Management and Innovation Questions and Answers (2023 – 2024)

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WGU C208 Assessment V2 Change Management and Innovation Questions and Answers (2023 – 2024) Which of the following does not characterize the management style known as empowerment? - Answer - ... Reliance on hierarchy Which stage in Kurt Lewin's change model involves changes being institutionalized in the corporate culture? - Answer - Refreezing What is the first step in John Kotter's eight-step process for transformational change? - Answer - Establish a sense of urgency Which of the following is not an explanation for why people resist change at work? - Answer - Management has explained and demonstrated the need for change. Why does John Kotter advocate creating "short-term wins" in his eight-step process for change? - Answer - They help to create a feeling of progress as well as an opportunity to reward employees The development of the Internet is an example of - Answer - radical innovation Which stage in Kurt Lewin's change model involves people employing new skills and attitudes and being rewarded by the organization for doing so? - Answer - Refreezing Which of the following is not one of the four stages of change in the Black and Gregersen model? - Answer - Do the new right thing, and do it fairly well at first Sustaining organizational change through continued focus occurs during which step in the ADKAR model? - Answer - Reinforcement A manager who is comfortable with risk will be more likely to lead which sort of change effort? - Answer - Revolutionary The third step of the Cisco Change Roadmap (CCR) is - Answer - Manage Lower and middle-level managers are gener [Show More]

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