MGT435 WEEK 1 QUIZ QUESTIONS AND ANSWERS | VERIFIED SOLUTION

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MGT435 WEEK 1 QUIZ QUESTIONS AND ANSWERS Question 1 1 / 1 pts Organizational development specialists focus on __________. information technology engineering solutions compe... titive business strategy process and interaction between organizational members and departments The correct answer can be found in Section 1.2 under the heading “Organizational Development” in Organizational Change, Second Edition. Question 2 1 / 1 pts Change management specialists often work __________. in isolation anonymously on teams in pairs The correct answer can be found in Section 1.2 under the heading “Change Management” in Organizational Change, Second Edition. Question 3 1 / 1 pts Kieran’s company is undergoing change, and employees are being encouraged to see old behaviors and attitudes as useless as part of a process that helps create an emotional need for change. Which of Lewin’s general states of change is Kieran’s company experiencing? Correct! unfreezing moving reforming refreezing The correct answer can be found in Section 1.3 under the heading “The Three Stages of Change: Unfreezing, Moving/Changing, Refreezing in the Force Field” in Organizational Change, Second Edition. Question 4 1 / 1 pts Which of the following types of change involves improving upon what already exists? modular transformation transformational transitional developmental The correct answer can be found in Section 1.5 under the heading “Types of Organizational Change” in Organizational Change, Second Edition. Question 5 0 / 1 pts Which of the following is the final step in Lewin’s method for identifying the forces for and against a particular situation, problem, or opportunity? listing the potential benefits derived from having achieved the end state developing an action plan identifying tactics that can be used to weaken the forces against change You Answered identifying the desired end state The correct answer can be found in Section 1.3 under the heading “Force-Field Analysis” in Organizational Change, Second Edition. Question 6 1 / 1 pts Which of the following frameworks of effective organizational change is most popularly used on a global scale? the stakeholder approach open-systems theory contingency alignment balanced scorecard The correct answer can be found in Section 1.6 under the heading “Balanced Scorecard” in Organizational Change, Second Edition. Question 7 1 / 1 pts Of the following, which represents a force for stability in an organization? competitive advantage transaction costs cost containment control The correct answer can be found in Section 1.4 under the heading “Balancing Forces for Change and Stability” in Organizational Change, Second Edition. Question 8 1 / 1 pts Change management specialists focus on __________. how departments work together to meet various goals organizational member problem solving strategic firm planning employee communication The correct answer can be found in Section 1.2 under the heading “Change Management” in Organizational Change, Second Edition. Question 9 1 / 1 pts The author defines __________ and __________ as examples of collaborative economies that are forcing change. Correct! Uber; Airbnb Rand McNally; Google Maps Samsung; Sony YouTube; Amazon The correct answer can be found in Section 1.4 under the heading “Economic Forces” in Organizational Change, Second Edition. Question 10 1 / 1 pts Organizational change is most likely to occur in an ethical fashion when team members __________. defer all ethical decisions to the human resources department act with integrity, honesty, and openness in all communications and transactions avoid communicating directly with other team members place their own values and obligations above those of others T [Show More]

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