MGT 312 Week 2 Knowledge Check. Questions And Answers

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Week 2 Knowledge Check Study Guide Score: 18 / 18 Concepts Mastery Questions Theories of work motivation 100% 1 2 3 How job design and goal setting theory influence motivation 100% 4 5 6 Perception, perceptual biases, and attribution theory. 100% 7 8 9 Strategies to manage diversity in the workforce 100% 10 11 12 Job satisfaction and theories of job satisfaction 100% 13 14 15 Consequences of job satisfaction 100% 16 17 18 Concept: Theories of work motivation Mastery 100% Questions 1 2 3 1. Emily is an ambitious worker whose performance has suffered since she joined her new company. Emily feels that even though she enjoys the work, feels safe, and enjoys the office's facilities, such as the cafeteria and the pool table, she has not been able to reach out to the others in the office. She has no friends and feels isolated. According to Maslow's hierarchy of needs, which of Emily's needs is most likely not being satisfied at her new job? A. Existence needs B. Belongingness needs Correct: The Correct Answer is: B. According to Maslow's hierarchy of needs, Emily's belongingness needs are most likely not being satisfied. Belongingness needs refer to the need for social interaction, friendship, affection, and love. C. Safety needs D. Physiological needs 2. According to the expectancy theory of motivation, identify an accurate statement about instrumentality. A. It is always positive. B. It is always negative. C. It should be low so that it enhances motivation. Correct: The Correct Answer is: D. According to the expectancy theory of motivation, an accurate statement about instrumentality is that it should be high so that it enhances motivation. Instrumentality refers to an employee’s perception of how certain levels of behavior will lead to certain outcomes. D. It should be high so that it enhances motivation. 3. Sameer perceives underpayment equity when he compares his outcome-input ratio to Lamar's. Sameer believes that he is putting in more effort and should therefore receive a larger hike in salary. To avoid this lack of equity, Sameer decides that he need not compare his outcome-input ratio to Lamar's; instead he should compare it to Adrian's. According to the equity theory of motivation, how is Sameer restoring equity? A. By changing his inputs or outputs Correct: The Correct Answer is: C. Sameer is changing his referent to restore equity. A referent is a person chosen by an individual for the purpose of comparing his or her outcome-input ratio. B. By changing his referent's input or outputs C. By changing his referent D. By changing his organization Concept: How job design and goal setting theory influence motivation Mastery 100% Questions 4 5 6 4. Mia and Tanya are artists at Black and White Inc, an art gallery. Both Mia and Tanya are equally skilled and receive feedback from customers for their work. Mia creates her art

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