Health Care > EXAM > OTF Exam 48 Questions with Verified Answers,100% COORRECT (All)
OTF Exam 48 Questions with Verified Answers Mission - CORRECT ANSWER Heartbeat proven results for a healthier world Vision - CORRECT ANSWER Trusted global leader of HR based interval training ... Values - CORRECT ANSWER Integrity Passion Accountability Innovation Community Three C's - CORRECT ANSWER Correct Challenge Congratulate What a coach should have - CORRECT ANSWER Personality, compassion, voice/communication, willingness to be coached Teacher Based Coach - CORRECT ANSWER Plays music only they enjoy, comes in minutes before class, ignores members, changes workouts (BAD) Student Based Coach - CORRECT ANSWER Plays music members like, gets to know members, follows the rules, socialize w members FLEX method - CORRECT ANSWER Find Opportunities Locate Priority Establish a Plan Xpect distractions Congratulate - CORRECT ANSWER Acknowledge - Good work Personal touch - Killing that squat form Tara Emotional Connection - This all out is for that wedding day coming Key Performance Indicators - CORRECT ANSWER Utilization 80% Closing 60% Lobby Experience - CORRECT ANSWER Name, injury, teaser How many points of articulation on the bike - CORRECT ANSWER 4 Colors and HR zones - CORRECT ANSWER Grey 50-60 Blue 61-70 Green 71-83 (base) Orange 84-91 (push) Red 91-100 (all out) Rower - CORRECT ANSWER Uses 80% of muscles in the body Lower impact highest cal workout for ESP Safe for all Fights cellular degeneration by putting wattage back in the body Grabber - CORRECT ANSWER Doesn't fully extend arms to sternum and tank Handle Huncher - CORRECT ANSWER Pulls handles too high Back Breaker - CORRECT ANSWER Not fully engaging legs, using their back 12-o clock - CORRECT ANSWER Not leaning back Knee bender - CORRECT ANSWER Doesn't straighten legs out at the top of the stroke Tread - CORRECT ANSWER Splat points Cardiovascular Interval Training Flex deck - Reduces impact by 40% Walkers Push Pace - CORRECT ANSWER 3 min - 4% 2 min - 5% 60-90 sec - 6% 30-45 sec - 8% Inclines of 7-9 strength day FLOOR WHY - CORRECT ANSWER Resistance training = Strength, metabolism, flexibility, posture and joint health Ellen's 3 anchors - CORRECT ANSWER Shoulder girdle Trunk Hip Girdle Bosu WHY - CORRECT ANSWER Balance, core, coordination Constantly changing surfaces Mobility/Agility Ab Dolly WHY - CORRECT ANSWER Multidirectional exercise across number planes of motion Mini Bands - CORRECT ANSWER Stabilizer muscles, provides resistance G<O<R Med Balls - CORRECT ANSWER Not used on strength days Bench - CORRECT ANSWER Challenging the height and incline Chipper Blocks - CORRECT ANSWER Reducing the reps each set, descending rep range Add ons/take aways - CORRECT ANSWER Adding or taking an exercise each round COMPLEX - CORRECT ANSWER Performing multiple movements in a row with little to no rest between exercises. The goal is to create a metabolic response through strength training. GIANT SET - CORRECT ANSWER 3 or more exercises performed in circuit fashion targeting similar muscle groups. CLUSTER SET - CORRECT ANSWER Members will complete a total of 3 sets of 5 reps OTbeat Core - CORRECT ANSWER Listens to HR ECG technology OTbeat Burn - CORRECT ANSWER SEES HR Optical PPG Based Sensor (Photoplethysmography) - uses light-based technology to illuminates the skin and measures changes in blood flow ESP - CORRECT ANSWER E - longer pushes, high reps low weight, long rows S - 200-600, incline, heavy weights P - Explosive, shorter intervals on tread and rower, more recovery Point of Sales Referrals - CORRECT ANSWER -Names & numbers gathered from new members at the time they join the studio. -Goal: obtain 5 new names per new member (Let them know you can only give them 5, they're worth $25 each, & must be filled out at the time of sign up...this creates urgency & value) 30- Second Elevator Pitch - CORRECT ANSWER -1 hr full body workout -Each workout focuses on training: Endurance, Strength, and/or Power -HR based interval training- proven to burn more calories post workout -HR monitors show ur results in real time on large studio TVs -We train in 5 HR zones -Our coaches prevent you from over or under training TI Script 3 Objectives - CORRECT ANSWER 1) Obtain contact info 2) Document referral source 3) Setting the appointment 5 Primary Objections - CORRECT ANSWER 1) Uncertain 2) Price 3) Spousal 4) Time/Commitment 5) Shop Around 4 Steps for handling Objections - CORRECT ANSWER 1) Empathize "I understand how you feel" 2) Isolate "Discover the real issue" 3) Redirect "Circle back & make it about their fitness goals" 4) Make suggestion "Problem solve & ask for sale again" (Uncertain) "I want to think about it" - CORRECT ANSWER -"How long have u been planing to start an exercises program? -What has stopped u from starting? -Why are you committed now & don't want to wait anymore? -Do u feel starting now will get u closer to ur goals?" (Price) "It's too expensive" - CORRECT ANSWER -"Coming in here today u knew this would cost something...how much did u have budgeted for ur fitness program? -So, what I'm hearing is, if we could find a membership that fits ur budget you'd become a member today? -If I could schedule u w/a personal trainer 3 times/week, could u budget $13 per session?" (Spousal) "I have to talk to my husband/wife first" - CORRECT ANSWER -"Do u & ur spouse typically workout together or on ur own? -Does ur spouse always support ur fitness goals? -Do u always support them in what they'd like to do for fitness? -How would ur spouse feel once u do reach ur goals?" (Time Commitment) "I won't have enough time for this" - CORRECT ANSWER -(Before a studio tour/workout we recommend asking the prospect to circle the class times that would fit their schedule...doing this early overcomes the objection) (Shop Around) "I'm still looking at other gyms" - CORRECT ANSWER -"There are 3 things most ppl typically look for in a fitness program: quality, customer service, & cost...no company will give u all 3. Which one r u willing to give up?" ...depending on the response, explain how we offer all 3 -When u find what ur looking for will u know? -Have u ever used Personal Training before?...Would u be interested in better results for a fraction of the cost? -Create trust in product & company -Fastest growing fitness company -Best 1hr workout -Weight loss challenge Daily Production Model - CORRECT ANSWER -10 LEADS -40 CALLS (outbound calls) -4 APPOINTMENTS booked -2 MEMBERS joining 5 Steps of the Hand-Off - CORRECT ANSWER 1) Transfer of Trust: "Mary, I want to introduce u to Coach Brian. He is one of our best coaches here. U r in great hands!" 2) Current Fitness Routine & Frequency: "Brian, this is Mary, our guest for the day!...She currently works out 2x/week doing yoga...but is looking to mix up her routine" 3) Fitness Goals & The WHY: "Mary is looking to lose 10 pounds before she goes on vacation to Cancun" 4) Exercise Restrictions: "Mary has low back pain but is not taking any medications that may affect her HR" 5) The Sendoff & the Two 5's: "Mary enjoy ur workout!" **high five** "Do me a favor, at the end of the workout, save me 5mins so we can catch up!" [Show More]
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