The setting below shows that management is
related with administration in an organizational environment.
Management pertains to the utilization of available resources
in an organization while administration refers to
...
The setting below shows that management is
related with administration in an organizational environment.
Management pertains to the utilization of available resources
in an organization while administration refers to the
processes used. The organization with management and
administration is directed towards the achievement of goals
and objectives. Goals are broad statements of general and
long-term organizational purposes often used to define the
role of the police, for instance, to prevent crime, maintain
order or help solve community problems. Objectives are
specific short term statements consistent with an
organization’s goal. Both goals and objectives are important
because they help to identify the expectations of what the
police are doing and how productively (efficient and effective)
they perform.
Police Productivity and Managerial Performance
An effective police manager must be concerned
with the productivity of police work teams and their members.
Productivity means the summary of measures of the quantity
and quality of police work performance achieved, with
resource utilization considered.
Good police managers establish and support the
conditions needed to ensure high productivity for themselves,
for individual contributors, for their work units, and for the
organization as a whole. This involves a commitment to the
accomplishment of two different, but complimentary, police
performance outcomes:
Police Effectiveness, which measures
whether or not important task goals are being
attained
Police Efficiency, which measures how well
resources are being utilized
POLICE MANAGEMENT PROCESSES
The management process involves Planning –
Organizing – Leading – Controlling the use of
organizational resources to achieve high performance results.
1. Planning – is the process of setting
performance objectives and identifying the
actions needed to accomplish them.
2. Organizing – is the process of dividing
the work to be done and coordinating results
to achieve a desired purpose.
3. Leading – is the process of directing and
coordinating the work efforts of other people to
help them accomplish important task.
4. Controlling – is the process of
monitoring performance, comparing results to
objectives and taking corrective action as
necessary.
Police Managerial Activities and Roles
Interpersonal Roles – working directly with other
people
Figurehead – hosting and attending official
ceremonies
Leadership – creating enthusiasm and serving
people’s needs
Liaison – maintaining contacts with important
people and groups
Informational Roles –exchange information with
other people
Monitor – seeking out relevant information
Disseminator – sharing information with insiders
Spokesperson – sharing information with outsiders
Decisional Roles – make decisions that affect
other people
Entrepreneur – seeking problems to solve and
opportunities to explore
Disturbance handler – helping to resolve conflicts
Resource Allocator – allocating resources to
various uses
Negotiator – negotiating with other parties
Henri Fayol (1841-1945) – in his most influential
work “Industrial and General Management”, 14 principles of
efficient management was identified.
Division of Work - work specialization
can increase efficiency with the same amount
of effort.
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