POLICE ADMINISTRATION AND MANAGEMENT CONCEPTS

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The setting below shows that management is related with administration in an organizational environment. Management pertains to the utilization of available resources in an organization while administration refers to the processes used. The organization with management and administration is directed towards the achievement of goals and objectives. Goals are broad statements of general and long-term organizational purposes often used to define the role of the police, for instance, to prevent crime, maintain order or help solve community problems. Objectives are specific short term statements consistent with an organization’s goal. Both goals and objectives are important because they help to identify the expectations of what the police are doing and how productively (efficient and effective) they perform. Police Productivity and Managerial Performance An effective police manager must be concerned with the productivity of police work teams and their members. Productivity means the summary of measures of the quantity and quality of police work performance achieved, with resource utilization considered. Good police managers establish and support the conditions needed to ensure high productivity for themselves, for individual contributors, for their work units, and for the organization as a whole. This involves a commitment to the accomplishment of two different, but complimentary, police performance outcomes:  Police Effectiveness, which measures whether or not important task goals are being attained  Police Efficiency, which measures how well resources are being utilized POLICE MANAGEMENT PROCESSES The management process involves Planning – Organizing – Leading – Controlling the use of organizational resources to achieve high performance results. 1. Planning – is the process of setting performance objectives and identifying the actions needed to accomplish them. 2. Organizing – is the process of dividing the work to be done and coordinating results to achieve a desired purpose. 3. Leading – is the process of directing and coordinating the work efforts of other people to help them accomplish important task. 4. Controlling – is the process of monitoring performance, comparing results to objectives and taking corrective action as necessary. Police Managerial Activities and Roles Interpersonal Roles – working directly with other people  Figurehead – hosting and attending official ceremonies  Leadership – creating enthusiasm and serving people’s needs  Liaison – maintaining contacts with important people and groups Informational Roles –exchange information with other people  Monitor – seeking out relevant information  Disseminator – sharing information with insiders  Spokesperson – sharing information with outsiders Decisional Roles – make decisions that affect other people  Entrepreneur – seeking problems to solve and opportunities to explore  Disturbance handler – helping to resolve conflicts  Resource Allocator – allocating resources to various uses  Negotiator – negotiating with other parties Henri Fayol (1841-1945) – in his most influential work “Industrial and General Management”, 14 principles of efficient management was identified.  Division of Work - work specialization can increase efficiency with the same amount of effort.

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