Leadership Final Exam - Questions and Answers

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Leadership Final Exam - Questions and Answers A medical-surgical unit reports higher rates of patient satisfaction coupled with high rates of staff satisfaction and productivity. Which of the follow... ing is attributed to the data findings? a .Effective leadership b. Management involvement c. Mentoring d. Rewards and recognition Good leaders need to be able to demonstrate an intuitive skill of empathy and expressiveness when dealing with others in the workplace. This requires sensitivity and awareness of the emotions and moods of others and is known as: a. social awareness. b. self-awareness. c. self-management. d. relationship management. A transactional leader is defined as a leader or manager who functions in the role listed below and is focused on day to day operations. a. motivator b. caregiver c. performer d. enhancer Which program can help identify a hospital as having a gold standard of nursing? a. Six Sigma b. HCAHPS c. American Nursing Credentialing Center d. Magnet Recognition Program e. OSHA Which of these concepts is key to refining clinical judgment capabilities? a. Critical judgment b. Reflection c. Management experience d. Nursing expertise A long-term care facility has been busy for several months with patients who have a very high acuity. Nurses have been working double shifts. The nurses have been given the task of determining whether they would like to implement an on-call program and determine guidelines for implementation, if most nurses believe that it is the best solution. This example depicts which type of decision-making tool? a. Pilot project b. Simulation c. Shared governance d. Data analytics Effective managers utilize a wide array of data in making decision. Which of these techniques is used to build process improvement models? a. Incrementalism b. Scenario planning c. Six Sigma d. Budgetary model Which of the following is the final step in the process when utilizing the DECIDE method for decision making? a. Establishing the criteria we want to accomplish b. Development and implementation of an action plan c. Defining the problem and determining why e. Evaluating the decision through monitoring, troubleshooting, and feedback A client becomes confused after surgery. He is in a room farthest away from the nurses' station. The client tries to get out of bed several times during the shift. The nurse informs the physician and obtains an order for soft restraints. In addition she moves the client close to the station and assigns a sitter to watch him. Which of the following did the nurse utilize? (Select all that apply.) a. Clinical judgment b. Clinical decision making c. Autocratic decision d. Financial decision Assigning individual personnel to work specific hours, days, or shifts and in a specific unit or area over a specified period of time is known as: a. scheduling. b. staffing effectiveness. c. nursing direct-care hours. d. human resources staffing strategy. Individual members of a group will adapt to change at different rates. Which of the following groups would take the longest to accept change? a. Early adopters b. Late majority c. Innovators d. Laggards Which of the following exemplifies a safety climate within a nursing unit? a. Asking nursing staff to work a double shift b. Encouraging nurses to take the blame when a medication error occurs c. Asking staff to report medication errors only d. Asking staff to report near-misses of adverse events The division of work by occupation or function is a form of: a. Specialization. b. Interdependence. c. Uncertainty. d. Technology. An organizational chart is used to depict: (Select all that apply.) a. A visual display of the organization's positions. b. The intentional relationships among positions. c. Open positions within human resources. d. Flow of authority. e. Advisory committees. The risk manager wants to illustrate the causes that have been leading to an increase in patient misidentification. The most appropriate tool to use is a: a. Pareto chart. b. Control chart. c. Fishbone diagram. d. Detailed flowchart. Nursing informatics includes the: a. Coding and billing of hospital and physician services. b. Management and communication of data, information, knowledge, and wisdom in nursing practice c. Organization and selection of quality medical information. d. Support and troubleshooting of computer software issues. The implementation of an electronic health record (EHR) could enhance patient care by facilitating: [Show More]

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