In Chapter 1, it was emphasized that a key task of management is to adapt the organization or firm to its
changing environment. At any point in time, the products and services of a firm, the methods it uses to
produce
...
In Chapter 1, it was emphasized that a key task of management is to adapt the organization or firm to its
changing environment. At any point in time, the products and services of a firm, the methods it uses to
produce and sell them, the size and type of its workforce, its organization structure, in fact - the total
configuration of its operations - can be viewed as representing an adaptation to the requirements of its
environment as of that point in time. If its adaptation is valid, the firm will prosper and grow. If not, the firm
will encounter difficulties and may fail to survive.
Even when the firm has successfully adapted itself to its environment over a period of time, it faces the need
to continue to change. As Soriano and Nehrt put it:
"According to an old saying, the only things which are certain are death and taxes. But that was an old saying.
Today we know that another thing is certain, namely, change".1
A firm's environment changes sometimes abruptly, sometimes more slowly and less perceptibly. And firms
which are slow to recognize the changes or to make the required adaptation to them become the victims of
change. Firms which fail to successfully adapt to environmental changes are not limited to small or
inexperienced companies. Many large and established firms have been victims of environmental change.
Examples of these include the large manufacturers of manual typewriters in the United States who lost their
markets to IBM because of their failure to recognize early enough the potentials of a (then) new competing
product - the electric typewriter.
Environment Defined
The environment of a firm can be defined as the sum of all the elements and forces present in its immediate
and remote surroundings which have a potential impact on its ability to achieve its objectives. The
environment of the firm can be viewed in terms of its different aspects-i.e., the economic, the legal political,
the technological, and the social-cultural and demographic aspects or dimensions. The firm's environment can
also be viewed at different levels - its immediate environment as against its more distant or remote
environments
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