CNA State Exam > EXAM > State Farm Auto Exam 2023-2024 Questions & Answers (Solved) (All)
State Farm Auto Exam 2023-2024 Questions & Answers (Solved)
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• The competitive bid process requires that two or more repairerssubmit competitive estimates or "bids" for a specific repair job. The amount of the low, complete bid is generally considered to ... bethe "competitive" price and is used as the basis for settlement. In all cases, the vehicle owner selects the facility that will perform repairs. Answer: Competitive Bids • State Farm uses a continuous survey that gives repairers the opportunity to provide information online. The repairer information is used to determine labor rates and material pricing levels that reflect prevailing prices in that area. PCPs are determined by analyzing information provided by repairers that meet the uipment /Capabilities Criteria listed on theRepair Facility Survey form Answer: PCPs • In some market areas, repairers have been selected to participate in State Farm's Select Service Program. The program isdesigned to enhance claim service, increase efficiency, and afford customers an opportunity to select qualified repairers to inspect and esti-mate vehicle damage Answer: Select Service Program [Show More]
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