ISDS 4111 Quizzes 1-10 Combined | Complete Solutions (Answered)

ISDS 4111 Quizzes 1-10 Combined | Complete Solutions (Answered) Quiz 1 Which process focuses on people within an organization and includes functions such as recruiting, hiring, training, and benefits management? a. Hum ...

ISDS 4111 Quizzes 1-10 Combined | Complete Solutions (Answered) Quiz 1 Which process focuses on people within an organization and includes functions such as recruiting, hiring, training, and benefits management? a. Human Capital Management (HCM) b. Financial Accounting c. Management Accounting or Controlling (CO) d. Project Management e. None of the above ___________ is concerned with matching the demand for materials in the organization with the supply. a. Project Management b. Business Planning c. The Silo Effect d. Material Planning e. None of the above What function does the warehouse perform in the fulfillment process? a. Communicates data related to the order to other parts of the organization b. Tracks the order c. Prepares and sends the shipment to the customer d. Notifies the customer e. None of the above Which term refers to a system in which workers complete their tasks in separate departments without regard to the consequences for the other components of the process? a. ERP Effect b. Silo Effect c. Enterprise Systems d. Cross-Functional e. Functional Structure Which of the following is concerned with the storage and movement of materials? a. Material Planning b. Silo Effect c. Business Planning d. Inventory and warehouse management (IWM) e. Project Management ________ is the time from "go live" to about 90 days after, or until the number of issues and problems have been reduced. a. Implementation b. Rationalization c. Analysis d. Stabilization e. Testing and Debugging A ________ is defined as a series of tasks or activities grouped to achieve a business function or goal. a. information system b. software design c. business process d. system prototype A "vanilla" ERP implementation is when the organization decides to implement the ERP software: a. with special additions. b. quickly. c. with B2B capabilities. d. without complex interfaces. e. "as is." The CEO of a firm probably requires less quantity of information but a very high ________ of information. a. cost b. none of the above c. amount d. quality e. transfer ERP systems help to increase the efficiency of the organization and worker productivity by providing a ________ for all corporate data, information, and knowledge. a. architecture b. decentralized archive c. central repository d. network e. platform In general, the biggest benefits of implementing an integrated system include a reduction in inventory and ________ costs. a. direct b. silo c. material d. indirect e. personnel Integrated systems should ________ share information with one another. a. seamlessly b. slowly c. never d. rarely Information systems that are used for generating reports for mid-level managers are known as: a. databases. b. MIS. c. DSS. d. ESS. If there is a system failure or a major disaster it is crucial that a good ________ system for the integrated system be in place. a. crisis management b. database c. hardware d. electrical e. backup and recovery Hershey's ERP project failed initially because they failed to break their existing: a. cross-functional roles. b. hardware resources. c. software development patterns. d. chocolate bars. e. functional silos. Users input data in the ________ tier. a. presentation b. business c. database d. logical e. application In a typical two-tier architecture, the server handles both the ________ and database duties. a. application b. security c. network d. user access e. protocol control Research shows that large companies lose up to ________ per minute every time their ERP system goes down. a. $13K b. $3K c. $18K d. $218K e. $3.6M Manufacturing capacity is planned and optimized using the ________ module. a. sales & marketing b. purchasing c. production d. accounting Employee data is managed in the ________ module. a. human resource b. purchasing c. sales and marketing d. database e. credit management Quiz 2 Which of the following is(are) used to represent the structure of an enterprise? a. Organizational Data b. Project Management c. Client d. Plant e. Lifecycle Data Management Which term relates to the technical capabilities that allow systems to connect with one another through standardized interfaces called Web services? a. Enterprise Resource Planning b. Supply Chain Management c. Architecture d. Service-Oriented Architecture e. None of the above Which system connects a company's ERP system to those of its customers? a. Application Platform b. Customer Relationship Management (CRM) c. Enterprise Solution d. Product Lifecycle Management (PLM) e. None of the above Which term refers to the technical structure of the software, how users interact with the software, and how the software is physically managed on computer hardware? a. Architecture b. Supply Chain Management c. Enterprise Resource Planning d. Service Oriented Architecture e. None of the above Which of the following is(are) used to capture specified transaction data in an aggregated and summarized form that enables users to analyze the data as needed. a. Reporting b. Evaluating c. Information Structures d. Period Definition e. Online Analytic Processing (OLAP) Which of the following master data is used in numerous processes? a. Material Master b. Plant c. Company Code d. Customer Master e. Vendor Master The highest organizational level in SAP ERP is the a. Vendor b. Client c. Material Master d. Plant e. None of the above Financial accounting (FI) documents, management accounting or controlling (CO) documents, and material documents are referred to as a. Transaction Documents b. Transaction Data c. Material Group d. Virtual Documents e. None of the above Which term is generally used to describe the ways that users can view and analyze data to help them make decisions and complete their tasks? a. Reporting b. Evaluating c. Characteristics d. Period Definition e. Online Analytic Processing (OLAP) Which of the following terms refers to materials with similar characteristics? a. Material Master b. Material Group c. Transaction Data d. Material number e. None of the above Quiz 3 A purchasing group is an individual or a group of individuals who are responsible for all of the following except a. Creating purchase requisitions b. Negotiating contracts and agreements c. Requesting quotations from vendors d. Creating and monitoring purchase orders e. Planning for material requirements Which item category would you use to have your vendor ship goods directly to your customer? a. Consignment b. Third-party c. Stock transfer d. Standard e. Transfer posting Materials that are acquired to be used within the organization are referred to as a. Stock materials b. Transfer materials c. Vendor materials d. Consumable materials e. None of the above Which item is included in the header of a purchase order? a. Order quantity b. Vendor c. Delivery date d. Price e. None of the above The key data in the purchasing view of the material master are a. The purchasing organization, the goods receipt processing time, and the delivery tolerances b. The purchasing group, the goods receipt processing time, and the delivery tolerances c. The purchasing group, the invoice, and the delivery tolerances d. The purchasing group, the material master, and the delivery tolerances e. The price, the storage location, and the delivery date A purchasing organization is involved in all of the following operations except a. Negotiating contracts and agreements b. Negotiating pricing with vendors c. Evaluating and identifying vendors d. Determining storage locations within the plant Materials that are acquired to be used within the organization are referred to as a. Stock materials b. Transfer materials c. Vendor materials d. Consumable materials e. None of the above Which organizational element(s) control(s) the entry of accounting data in the vendor master? a. Purchasing organization b. Client c. Company Code d. Client and Company Code e. Client and Purchasing Organization What is a storage location? a. The place where raw materials are received b. The place within a plant where materials are kept until they are needed c. The place where materials are collected for staging and inspection d. The place within a plant where machines are installed for production purposes e. The place within a plant where finished goods are kept for sale A FI document includes a header and an items section. Which of the following data are included in the items section? a. Document number b. Account c. Storage location d. Document date e. Document currency Quiz 4 Which one of the following represents the correct order of process steps for the fulfillment process? a. Pre-sales activity, payment, sales order processing, inventory sourcing, shipping, billing b. Pre-sales activity, sales order processing, inventory sourcing, shipping, billing, payment c. Sales order processing, pre-sales activity, inventory sourcing, billing, billing, payment d. Sales order processing , pre-sales activity, inventory sourcing, shipping, billing, payment e. Pre-sales activity, sales order processing, shipping, billing, inventory sourcing, payment Which of the following is NOT a typical characteristic of a wholesale channel? a. It distributes goods directly to consumers. b. It requires a minimum volume of purchase. c. It does not include sales taxes in calculating prices in the US. d. It may designate a specific plant or plants from which deliveries are made. e. It offers volume discounts. Pre-sales activity includes all of the following except a. Customer inquiries b. Tracking customer contacts c. Mailing campaigns d. Customer purchase orders e. Quotations Output conditions include all of the following types of data except a. Transmission time b. Output mode c. Transmission medium d. Output type Which reporting options does SAP ERP system support? a. Work lists b. Online lists c. All of the above d. Analytics The fulfillment process is integrated with all of the following processes except a. Asset management b. Material planning c. Inventory and warehouse management d. Procurement The data in the customer master are divided into the following three segments: a. General data, accounting data, and sales area data b. General data, accounting data, and shipping area data c. Client data, accounting data, and sales zone data d. Plant data, accounting data, and sales area data e. General data, financial data, and sales zone data Which of the following statements regarding customer master data is NOT true? a. They include data that are needed to make postings in CO. b. They are valid for a specific sales area. c. They contain data that are needed to make postings in FI. d. They include data that are stored at the client level. Material master data are grouped into views. Which one of the following combination of views is relevant to the fulfillment process? a. Basic data, sales area data, warehouse data b. Basic data, sales organization data, sales plant data c. Basic data, sales organization data, client data d. Client data, sales area data, sales plant data e. Basic data, company data, sales plant data What document is NOT created during the billing step of the fulfillment process if profitability analysis is active? a. A material document b. An invoice c. An FI document d. A CO document Which of the following statements regarding the fulfillment process is NOT true? a. One delivery document can be created from multiple sales order documents. b. A sales order must be created with reference to a quotation. c. An accounting document is created when a goods issue is posted. d. A quotation can generate multiple sales orders. All of the following are examples of a shipping point except a. A loading dock b. A storage rack c. A rail depot d. A mail room e. A designated group of employees Which action triggers sales order processing in the fulfillment process? a. Receipt of a customer purchase order b. Receipt of payment from customer c. Receipt of goods from a vendor d. Delivery of goods to the customer e. Picking goods for shipment Which of the following types of data is NOT included in a billing document? a. Pricing conditions b. Data from the delivery document c. Data from the sales order d. Data from the customer master e. Organizational data Which of the following is NOT a key step in the fulfillment process? a. Pre-sales activity b. Invoice verification c. Shipping d. Inventory sourcing e. Sales order processing In the fulfillment process, a plant is a. A facility from which the company provides after-sales support b. A storage area c. A manufacturing facility only d. A facility from which the company delivers only services to its customers e. A facility from which the company delivers products and services to its customers Which of the following organizational levels is associated with the method used to distribute materials to a customer? a. Sales area b. Division c. Sales group d. Sales organization e. Distribution channel Which master data do companies use to determine the prices of their products? a. Price comparison b. Pricing conditions c. Selling price d. Tax allowances e. Wholesale price Which one of the following combinations of organizational elements is included in the definition of a sales area? a. Sales organization, distribution channel, plant b. Sales organization, distribution channel, division c. Sales organization, company code, division d. Client, distribution channel, division e. Client, plant, division The shipping step concludes with _________ a. Packing b. Goods issue c. Goods receipt d. Goods delivery e. Picking Quiz 5 If a company has adopted the make-to-stock strategy, what is the trigger for the production of goods? a. Need to increase inventory b. Customer order c. Request for quotation d. Customer inquiry e. Billing document What operation in the routing is sometimes necessary to prepare materials for use in production? a. Backflushing b. Confirmation c. Material staging d. Recall e. Reservation