Business > EXAM > WGU C215 Operations Management -Objective Assessment Prep Guide & Terminologies Combo Study Guide (All)
WGU C215 Operations Management -Objective Assessment Prep Guide & Terminologies Combo Study Guide
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1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality - ANS-Total Quality Management (T ... QM) Philosophy Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities. Uses both the process variability and the process specifications to determine whether the process is "capable." - ANSProcess Capability Index (Cpk) [Show More]
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