1. The value to consumers that comes from making an item easy to purchase through the provision of credit cards and financial arrangements constitutes __________ utility. A. time B. place C. marke... t D. possession E. form 2. The __________ department of an organization is responsible for facilitating relationships, partnerships, and alliances with the organization's customers, shareholders, suppliers, and other organizations. A. purchasing B. marketing C. human resources D. accounting E. information systems 3. Environmental forces refer to A. the internal strengths of a company that enable the firm to remain competitive. B. the marketing manager's uncontrollable factors - product, price, promotion, and place - that can be used to solve marketing problems. C. the unpredictable or uncontrollable availability of natural resources that can enhance or restrain a company's growth. [Show More]
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