C724-M2-MANAGING INFORMATION TECHNOLOGY Quiz with Answers

Western Governors UniversityC 724C724-M2-MANAGING INFORMATION TECHNOLOGY QuizM2-MANAGING INFORMATION TECHNOLOGY RESOURCES 1 st Attempt Question 1 of 11 What strategic role has emerged as critical in recent years in l ...

Western Governors UniversityC 724C724-M2-MANAGING INFORMATION TECHNOLOGY QuizM2-MANAGING INFORMATION TECHNOLOGY RESOURCES 1 st Attempt Question 1 of 11 What strategic role has emerged as critical in recent years in large organizations due to cyber attacks? Chief Security Officer Chief Technology Officer Chief Database Officer Chief Legal Officer Correct. Due to customer data privacy, complexity in network protection, and concerns with hacking, has made this role more prevalent in large organizations. Question 2 of 11 What best describes the role of a Systems Analyst? A systems analyst is responsible for the efficiency of corporate IT systems. A systems analyst is responsible for a project completion on time and budget. A systems analyst is responsible for recommending information technology to meet organizational needs. Correct. A systems analyst evaluates business needs and information technology capabilities. Question 3 of 11 True or false. Web Developers will continue to be in high demand because the Internet will continue to transform the way society and business interact and operate in the 21st Century. True False Correct. Web developers are critical to the growth of the internet and will continue to be in high demand for designing and maintaining websites. Question 4 of 11 True or false. Organizational structure does not have an effect on the success or failure when implementing information systems. True This study source was downloaded by 100000824070008 from CourseHero.com on 04-27-2021 06:44:21 GMT -05:00 https://www.coursehero.com/file/67325783/C724-M2-MANAGING-INFORMATION-TECHNOLOGY-Quizdocx/ This study resource was shared via CourseHero.com M2-MANAGING INFORMATION TECHNOLOGY RESOURCES False Correct. Implementing information technology carries acceptance and change management, and must consider organizational structure, processes, and culture. Question 5 of 11 Which is a well known tool in project management that illustrates project tasks against a timeline? Visio Gantt chart Calendar Correct. Gantt chart is a well know project management tool putting task interrelationships with schedule. Question 6 of 11 Why is it a challenge for businesses to invest in strategic information technology projects? Organizations do not have the necessary financial means. Organizations have difficulty defining business objectives. Organizations have difficulty finding good project managers. Correct. Finances do play a role in funding a project, but they are not the most difficult issue when selecting strategic IT projects. Question 7 of 11 True or false. Modern forms of information technology include digital calculators, computer systems of many sizes and applications, and Morse code. True False Correct. Morse code is a more recent but still antiquated form of information technology. Question 8 of 11 "Fill in the blank" question: select the correct answer. The shipping clerks at ABC Logistics complained to their supervisor that they experienced delays in uploading shipping and tracking information at certain times of the day. The network provider was contacted, who advised management at ABC that a faster fiber-optic This study source was downloaded by 100000824070008 from CourseHero.com on 04-27-2021 06:44:21 GMT -05:00 https://www.coursehero.com/file/67325783/C724-M2-MANAGING-INFORMATION-TECHNOLOGY-Quizdocx/ This study resource was shared via CourseHero.com M2-MANAGING INFORMATION TECHNOLOGY RESOURCES connection was now available at a discounted rate. This type of network connectivity would greatly improve Internet speed. This is an example of information technology management . Correct. Information technology management is managing the hardware, software, data, networks and people that an organization needs to achieve business objectives. Question 9 of 11 "Fill in the blank" question: select the correct answer. The origin of global markets was . Correct. Multinational corporations have grown in power and visibility since the 17th and 18th centuries and continue to expand their power and influence, but they were not the forerunners in the global market. Question 10 of 11 True or false. One of the possible ethical or societal issues that arise from the increasing globalization of technology is violating legal statutes. True False Correct. Technology moves more quickly than the law. With the increasing globalization of technology comes the increasing influence of global corporations and possible ethical or societal issues, including the violation of legal statutes. Question 11 of 11 If Apple Computer and Mitsubishi-Hitachi began a global joint venture, where would the information system development likely take place? at multiple locations and then handed off to the next division or location as the day ended at one or the other location, not both at one location at a time until part of the project is complete and then passed to the next location Correct. With multi-national, transnational, and even joint ventures, information system development often appears to follow the sun, with development occurring on projects until such time as the work might be handed off to the next division or location as their day ended. information technology management spice and goods trading on the Silk route This study source was downloaded by 100000824070008 from CourseHero.com on 04-27-2021 06:44:21 GMT -05:00 https://www.coursehero.com/file/67325783/C724-M2-MANAGING-INFORMATION-TECHNOLOGY-Quizdocx/ This study resource was shared via CourseHero.com M2-MANAGING INFORMATION TECHNOLOGY RESOURCES 2 nd Attempt Question 1 of 11 There are many IT roles in an organization. Which one is responsible for information systems strategic thinking and planning? Project Manager CIO IT Manager MIS Manager Correct. CIO drives strategic views of business enterprise information systems. Question 2 of 11 True or false. The key role of a database analyst is to plan, design, implement and sustain database needs for an organization. True False Correct. Plan, design, implement and sustain organizational database needs is the role of a database analyst. Question 3 of 11 As IT is deployed ubiquitously through the enterprise, what critical implementation role will continue to gain traction and demand? Software engineer Project manager Network engineer Correct. Network engineers play a different role than implementing IT projects. They can be requested by project managers to complete project tasks. Question 4 of 11 What best describes the result of information system impact on a business enterprise? Information systems increase layers of management due to increase information. Information systems slow down decision making process due to more data. This study source was downloaded by 100000824070008 from CourseHero.com on 04-27-2021 06:44:21 GMT -05:00 https://www.coursehero.com/file/67325783/C724-M2-MANAGING-INFORMATION-TECHNOLOGY-Quizdocx/ This study resource was shared via CourseHero.com M2-MANAGING INFORMATION TECHNOLOGY RESOURCES Information systems increase labor cost due to increased information flow. Information systems help the enterprise be more productive, reducing size and personnel. Correct. Information systems, if designed and implemented correctly, drive productivity. Question 5 of 11 Why is it important to have effective project management of new information system? When an strategic information systems fails to deliver outcome, the business re-groups and offshores operations. When a strategic information system fails to deliver outcome, the business can fail. When a strategic information system fails to deliver outcome, the business adjusts and succeeds. Correct. A business might adjust, but it will not necessarily succeed. Question 6 of 11 True or false. Businesses are more successful if they align business objectives with information systems. True False Correct. It’s the opposite; aligning information systems with business objectives is essential to business success. Question 7 of 11 "Fill in the blank" question: select the correct answer. A system that is often the culmination of information from many data sources, allowing management to drill down into analyses is known as a dashboard . Correct. A dashboard is a system that is often the culmination of information from many data sources, allowing management to drill down into analyses. Question 8 of 11 All of the following are advantages of cloud computing except ________. ability to improve communication ability to support remote workers dashboard This study source was downloaded by 100000824070008 from CourseHero.com on 04-27-2021 06:44:21 GMT -05:00 https://www.coursehero.com/file/67325783/C724-M2-MANAGING-INFORMATION-TECHNOLOGY-Quizdocx/ This study resource was shared via CourseHero.com M2-MANAGING INFORMATION TECHNOLOGY RESOURCES ability to support mobile computing Correct. The advantages of cloud computing include the ability to support mobile computing, and the ability to support remote workers, but not the ability to improve communication. Question 9 of 11 "Fill in the blank" question: select the correct answer. Two factors that have contributed to the globalization of business are the availability of inexpensive communication and improved transportation. These factors have also contributed to the creation of a common global culture . Correct. Culture is our collective experience, characteristics and knowledge as a society and is important in global business. Having a global mindset and the creation of a global business culture will help businesses expand and become more profitable. Question 10 of 11 ___________ are societal norms instilled in populations that tie them emotionally to local brands or habits. Product expectation Cultural particularism Correct. Expectation of product characteristics are not considered a societal norm. The expectations consumers might have about a product depend on information from many sources. Question 11 of 11 "Fill in the blank" question: select the correct answer. You are working on a project with a colleague in India and you have a technical question. Realizing that it is nearly midnight in India, you send her an email. This is an example of asynchronous communication. Correct. Email and overnight mail are asynchronous modes of communication because both parties are not present during the communication process. 3 rd Attempt Question 1 of 11 True or false. CTOs have emerged as a critical strategic role in recent years in large organizations due to cyber attacks. culture asynchronous This study source was downloaded by 100000824070008 from CourseHero.com on 04-27-2021 06:44:21 GMT -05:00 https://www.coursehero.com/file/67325783/C724-M2-MANAGING-INFORMATION-TECHNOLOGY-Quizdocx/ This study resource was shared via CourseHero.com M2-MANAGING INFORMATION TECHNOLOGY RESOURCES True False Correct. The CTO has been around for some time, and doesn’t have responsibility for cyber security. This is the CSO’s responsibility. Question 2 of 11 What best describes the role of a Network Engineer? The network engineer administers the security of the database. The network engineer supports desktops and software applications. The network engineer is responsible for the layout, installation and maintenance of all IT network components. Correct. Network engineers play a tactical role in laying out, installing and maintaining networking equipment. Question 3 of 11 What is the biggest trend, with future growth, in enterprise IT operation regarding software, platform, and infrastructure? Virtual private networks Onsite IT data center Cloud computing Correct. Cloud computing is becoming a preferred option for scalability, flexibility and cost. Question 4 of 11 What impacts has information technology had on organization behavior? Information technology has made the IT organization lead business decision making. Information technology has increased bureaucracy by increasing access to information. Information technology has reduced bureaucracy by increasing access to information. Correct. Information technology has increased access to information across enterprise, reducing bureaucratic elements. Question 5 of 11 True or false. Based on statistics from various consultant groups, a majority of strategic Information systems projects fail to meet schedule or budget. This study source was downloaded by 100000824070008 from CourseHero.com on 04-27-2021 06:44:21 GMT -05:00 https://www.coursehero.com/file/67325783/C724-M2-MANAGING-INFORMATION-TECHNOLOGY-Quizdocx/ This study resource was shared via CourseHero.com M2-MANAGING INFORMATION TECHNOLOGY RESOURCES True False Correct. The majority of IT projects fail to come in on schedule and within budget. Question 6 of 11 Choose which practice aligns information technology with business objectives to manage project risk and system implementation. communicated business goal benchmarking products and services business process and value chain analysis Correct. Analyzing business process and value chains is a subset and can lead to business goals, not a practice to align business objectives with information technology. Question 7 of 11 "Fill in the blank" question: select the correct answer. Fill in the blank Information technology management is concerned with the management of resources that facilitate access to information. Correct. Information technology management is concerned with the management of resources that facilitate access to information. Question 8 of 11 True or false. Information technology has both created and eliminated jobs. True False Correct. Information technology has created new technology-based jobs, but has also resulted in the elimination of jobs due to computers replacing people along with offshoring and outsourcing. Question 9 of 11 "Fill in the blank" question: select the correct answer. In order for a business to develop a global information system, it is important to understand the business drivers that are necessary to conduct business successfully in Information technology management This study source was downloaded by 100000824070008 from CourseHero.com on 04-27-2021 06:44:21 GMT -05:00 https://www.coursehero.com/file/67325783/C724-M2-MANAGING-INFORMATION-TECHNOLOGY-Quizdocx/ This study resource was shared via CourseHero.com M2-MANAGING INFORMATION TECHNOLOGY RESOURCES the global market. Examples of business drivers that a company can control include: or customer support . Correct. Excellent marketing is a business driver that a company can control and that will help a business succeed in the global market. Question 10 of 11 True or false. Information technology managers should not try to standardize software and hardware when developing a global information system for an organization. True False Correct. Technology differences and incompatibility can make global system development challenging so it’s important for IT managers to try to standardize software and hardware when developing global systems. Question 11 of 11 The three most common types of global organizational structures are centralized, decentralized, and coordinated. Where are corporate activities and information systems located in a centralized structure? local foreign units central home office Correct. In a centralized organizational structure, corporate activities and information systems are located in a central home office