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EVC Competency-Based Assessment Quiz
2026/2027 | Challenge Test | Latest Questions
with Verified Answers | Grade A
Q: What does EVC stand for?
Answer
economic value to
...
https://www.stuvia.com/user/quizbit07
EVC Competency-Based Assessment Quiz
2026/2027 | Challenge Test | Latest Questions
with Verified Answers | Grade A
Q: What does EVC stand for?
Answer
economic value to the customer
Q: What is EVC?
Answer
highest price you can charge a customer
Q: EVC formula
Answer
reference value + differentiation value
Q: Reference Value
Answer
price of the closest substitute product
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Q: Differentiation Value
Answer
sum of the difference in the value of your product and that of the closest substitute across
attributes
Q: EVC is _________, based on the ___________ ___________
Answer
dynamic, substitute product
Q: What is the goal of EVC?
Answer
to raise customer's valuation for the product
Q: Can different market segments have different EVCs?
Answer
YES
Q: When should you educate customers about EVC?
Answer
1. product delivers stream of benefits over time 2. product's unit VC is a small portion of EVC
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Q: Identify the price of the closest competitive product to determine reference value
Answer
competitor analysis
Q: Identify all factors that differentiate your product from the competitive product
Answer
customer analysis
Q: determining the differentiation value
Answer
quantification of differentiation
Q: developing an EVC profile for each market segment
Answer
segmentation analysis
Q: developing marketing programs to educate consumers about EVC
Answer
communication programs
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Q: what gives the largest gain in EVC?
Answer
attribute improvements
Q: what is the biggest limitation of EVC?
Answer
EVC only indicates the MAX willingness to pay
Q: factors affecting WTP
Answer
positioning effect, difficult comparison effect, switching cost effect, recipient effect, price-quality
effect
Q: WTP is higher as a product is positioned more closely to a perceived substitute that has a
higher price
Answer
positioning effect
Q: WTP is higher for a reputable brand if its more difficult to evaluate competing offers
Answer
difficult comparison effect
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Q: WTP is higher the greater the sunk investment customers have made in anticipation of its
continued use
Answer
switching cost effect
Q: WTP may vary depending on who you shop with and who you are buying the product for
Answer
recipient effect
Q: WTP is higher when the quality of the product is ambiguous and the price is high (for some
product categories, especially luxury products - higher price = higher demand)
Answer
price-quality effect
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