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Group Case Study Mega Bytes Restaurant
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Group Case Study Mega Bytes Restaurant Prepared for: David Slichter OPER74020 Conestoga College Prepared By: Sean Gore 5413885 Baset Husiny 5996335 Nsar Salim 7050339 Submitted: April 13th,... 2016 Signatures: Recommendation The fundamental difference between Deming’s PDCA cycle and SSM is that in Deming’s PDCA cycle, management involvement in setting team focus and investment in identifying a solution helps entrench a philosophy of continuous incremental improvements in quality. The first two steps in the PDCA cycle states that management is involved in identifying general problems, creating and giving mandate to an interdisciplinary team associated with these problems, while setting team focus and showing interest in finding a solution with the team. This shows executive or management ‘buy-in’, and creates organization within the team. These steps are not presented in the SSM, which is supported by many indicators. For instance, the presence of organizational [Show More]
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