Business > STUDY GUIDE > University of California, Irvine BUSINESS 456 Chap004 (All)

University of California, Irvine BUSINESS 456 Chap004

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Chapter 04 Workplace Emotions, Attitudes, and Stress True / False Questions 1. Cognitive processes typically occur before emotional processes are initiated. True False 2. Emotions represent the ... cluster of beliefs, assessed feelings, and behavioral intentions towards something or someone guided by conscious logical reasoning. True False 3. Emotions are brief events or "episodes". True False 4. Moods represent our reaction to specific people or events, whereas emotions are not directed toward anything in particular. True False 5. People are consciously aware of most emotions they experience. True False 6. Emotions generate a core affect that something is good or bad, helpful or harmful, to be approached or avoided. True False7. Strong emotions trigger our conscious awareness of a threat or opportunity in the external environment. True False 8. Moods are less intense emotional states that are directed toward something or somebody in particular. True False 9. Emotions are communications to ourselves, which serve to put us in a state of readiness. True False 10 . Attitudes represent a cluster of beliefs, motivation and feelings about an attitude object. True False 11 . Beliefs are established perceptions about the attitude object. True False 12 . Attitudes consist of the following three components: emotions, beliefs, and behaviors. True False [Show More]

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