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Value chain is a network of value-creating activities Primary activities Support activities Contains at least one often many business processes Each Business Process adds value Ch... ain of events Value Chain Consider technology’s impact on economic productivity? Stephen Roach (Late 1980’s) found no evidence of an increase in worker productivity associated with the massive increase in investment in information technology. Robert Solow ( Nobel Prize winning economist) "We see computers everywhere except in the productivity statistics.“ ---> computers perform a variety of tasks these tasks are not done in any particularly new or efficient manner but rather they are only done faster [Show More]
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