HSCO 508 Exam 1 (questions & answers) Latest 2020/2021; Attempt Score 94 out of 100 points

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HSCO 508 Exam 1 Attempt Score 94 out of 100 points • Question 1 Silence is considered a(n) ______ cue. • Question 2 According to Stone, Patton, and Heen, failure to ... express oneself leads to • Question 3 Stewart, Zediker & Witteborn suggest that there are four steps in developing focusing skills. Which of the following is not one of these steps? • Question 4 The O = SAT formula is used to describe • Question 5 ___________ is what makes the human world different from the spaces inhabited by other living beings. • Question 6 Normal thinking speed is ____ words per minute. • Question 7 The fundamental ____________ error is the mistaken tendency people have to atrribute others’ behaviors to internal, rather than external, causes. • Question 8 ______ seeks to communicate concern about the other’s difficulties, whereas _______ seeks to calm the other down by making an assertion. • Question 9 Who of the following tends to maintain the most eye contact in a conversation? • Question 10 Which of the following is most like conversation as prayer, as described by Sacks? • Question 11 What type of reflection should generally be avoided, according to France and Weikel? • Question 12 Closed posture and little eye contact are indications of • Question 13 Effective self-disclosure focuses on the • Question 14 The primary tension of dialogue is between • Question 15 A belief in one’s ability to successfully execute a desired behavior is • Question 16 Offering an analysis of a client’s situation is usually unhelpful because it • Question 17 Which of the following is not associated with self-efficacy? • Question 18 Stewart, Zediker, and Witteborn identified the main reflecting skill as • Question 19 Stewart’s statement that “there’s a direct link between the quality of your communication and the quality of your life” is similar to • Question 20 According to Stewart, the most important single communication skill is • Question 21 ____________ is a theory or explanation about another person’s behavior that provides a way of making sense out of what is occurring. • Question 22 In real dialogue, according to Herzig and Chasin, participants do all of the following, except: • Question 23 When a client feels supported to explore options and to make his/her own decisions regarding changes, he/she is experiencing • Question 24 _______ help us go into an almost automatic mode so that we don't have to make decisions every single moment. • Question 25 ________ occurs through three basic sub-processes: selection, organization, and inference making. • Question 26 ______________ means revealing to another person how you perceive and are reacting to the present situation and giving any information about yourself and your past that is relevant to an understanding of your perceptions and reactions to the present. • Question 27 Sacks suggests that religion can be a source of conflict because we fail to realize that though there are many faiths, God has given us only one world in which to live together. • Question 28 _____________ are structures dealing with certain sequences of action and are a type of Cognitive Schemata. • Question 29 In normal conversation, native English speakers tend to speak faster than they can think. • Question 30 Which of the following is not an important component of a good reflection according to France and Weikel? • Question 31 Shafir defines ___________ as accurate receiving, retaining information, sustaining attention, attending to one’s own speech, and encouraging the person listened to. • Question 32 Doing something helpful next, responding fruitfully to what’s just happened, taking an additional step in the communication process is referred to by Stewart as • Question 33 Incomplete sentences and repetitive body movements suggest • Question 34 According to Stewart, it is easier to understand how identity construction works if you adopt what has historically been a/an ___________ perspective. • Question 35 The fact that all communication involves choices suggests that humans are inherently • Question 36 Which of the following is a mental guideline that helps us process an incoming cue? • Question 37 A difference between dialogue and debate, especially when viewed from a political perspective, is that in dialogue • Question 38 The central theme of Scott's essay on fierce conversation is • Question 39 Stewart defined communication as a continuous, __________ , and collaborative process of verbal and nonverbal meaning-making. • Question 40 Which of the following is not a subprocess of perception? • Question 41 Which of the following is not a required skill set for empathic listening, according to Stewart, Zediker & Witteborn? • Question 42 An avowed identity is one that others assign to you, while an ascribed identity is one that you assign yourself. • Question 43 The term dialogue consists of two Greek words, “dia” and “logos”. “Logos” is meaning or understanding. “Dia” means • Question 44 Which of the following is not a feature of the personal? • Question 45 According to France and Weikel, a client who has successfully implemented a human services worker’s advice with a positive outcome has enhanced his/her • Question 46 To avoid causing a client to feel interrogated, what type of questions are recommended? • Question 47 Which of the following is not true about nonverbal communication according to France and Weikel? • Question 48 According to Stewart, the most influential communication event is • Question 49 The following is true of the process of identity construction except • Question 50 The person who starts a conversation is fully responsible for its outcome. 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