GCSE BUSINESS Paper 1 Influences of operations and HRM on business activity

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Identify which of the following is a characteristic of a tall organisational structure. [1 mark] A Junior employees make more decisions. B There are few employees. C There are many levels of the h... ierarchy. D There will be a short chain of command. 0 1 . 2 Which of the following describes a situation when a profit must be made? [1 mark] A Revenue is equal to total costs. B Revenue is higher than fixed costs. C Total costs are higher than revenue. D Total costs are lower than revenue. 3 *03* Turn over ► IB/G/Jun20/8132/1 Do not write outside the box 0 1 . 3 Which of the following is an explanation of opportunity cost? [1 mark] A Identifying business opportunities and bringing together resources to meet them B Seeing a problem with the way things are done and thinking of a better way of doing it C Seeing a gap in the market and calculating the cost of entering the market D The cost of making one choice concerning the use of limited resources at the expense of an alternative choice 0 1 . 4 Which of the following would be correct if a business decreases its span of control? [1 mark] A The junior employees would have more independence and make more decisions. B There will be a passing down of authority to more junior employees. C There are less levels of hierarchy in a business’s organisational structure. D There would be a smaller number of people for whom a manager is directly responsible. 0 1 . 5 Which of the following describes the process of collecting and interpreting information about a particular job? [1 mark] A Curriculum Vitae B Job advert C Job analysis D Person specification Question 1 continues on the next page 4 *04* IB/G/Jun20/8132/1 Do not write outside the box 0 1 . 6 Which type of training has the benefit of bringing new ideas into the business? [1 mark] A Induction B Mentoring C Off-the-job D On-the-job 0 1 . 7 Identify two consequences for a business of producing poor quality goods. [2 marks] 1 2 0 1 . 8 Identify and explain an objective a business might set. [2 marks] 0 1 . 9 Explain one way a rise in unemployment might affect a business. [2 marks] 5 *05* Turn over ► IB/G/Jun20/8132/1 Do not write outside the box 0 1 . 10 Explain one disadvantage of flow production. [2 marks] 0 1 . 11 Explain one way health and safety law might affect a business. [2 marks] 0 1 . 12 Explain two benefits to a business of having an effective recruitment and selection process. [4 marks] Benefit 1 Benefit 2 Turn over for Section B 20 6 *06* IB/G/Jun20/8132/1 Do not write outside the Section B box Answer all questions in the spaces provided. 0 2 Item A: Adventures John is a sole trader who owns a business called Adventures. The business was set up seven years ago to sell activity holidays in the UK. John has been a keen water-sports enthusiast for many years. He had been unhappy when working for a large insurance company. He therefore decided to set up Adventures. Adventures offers a range of activities such as windsurfing, canoeing and surfing. One holiday that Adventures sells is a weekend course where people can learn to windsurf. The business employs an instructor and books the hotel. This is then sold as a package holiday to customers. Table 1: Cost information for a windsurfing weekend Number of participants Fixed costs Total variable costs 10 £1500 £2600 John strongly believes that a successful business should be a sustainable business. Adventures will only book hotels that take responsibility for their impact on the environment by recycling and using renewable energy. This means Adventures often pay a premium price for accommodation. Many of John’s customers go skiing during the winter months and he would like to expand and sell ski holidays in Italy. John has never skied himself so he has asked his friend Lucas for some advice. Lucas has never run his own business before but has lived and worked in an Italian ski resort called Folgaria for several years. He is familiar with the local hotels there and knows several ski instructors. Lucas does not believe that the business should pay a premium price for hotels but is keen to invest in the business. Lucas would like to form a partnership in which decisions are shared equally with John. 0 2 . 1 Define sustainability. [2 marks] 7 *07* Turn over ► IB/G/Jun20/8132/1 Do not write outside the box 0 2 . 2 Using Item A, give one reason why John became an entrepreneur. [1 mark] 0 2 . 3 Using Table 1, calculate the average unit cost for 24 participants in the windsurfing weekend. State the average unit cost formula used and show your workings. [Show More]

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