1. Exam
Final Exam
1
What is the primary objective of an operating system?
Use letters in alphabetical order to select options
1. A
Achieve efficiency.
2. B
Achieve low cost.
3. C
Achieve customer satisfaction
...
1. Exam
Final Exam
1
What is the primary objective of an operating system?
Use letters in alphabetical order to select options
1. A
Achieve efficiency.
2. B
Achieve low cost.
3. C
Achieve customer satisfaction through synergy.
4. D
Achieve high throughput.
2
What was the role of logistics during the era of production orientation?
Use letters in alphabetical order to select options
5. AIt was well planned out.
6. B
It was nonexistent.
7. C
It was an afterthought.
8. D
Less than sales orientation.
3
Which choice is the best reporting relationship for logistics personnel?
Use letters in alphabetical order to select options
9. A
To the sales department.
10. B
To the purchasing department.
11. C
To manufacturing.
12. DTo a director of logistics.
4
Which of the following choices is a primary type of cost to consider when
examining the potential use of a private warehouse?
Use letters in alphabetical order to select options
13. A
Unit cost.
14. B
Variable cost.
15. C
Fixed cost.
16. D
Outsourcing cost.
Use "[" "{" "<" "," to go to previous question and "]" "}'" ">" "." to go to next question
Use "left square bracket" "left curly bracket" "left angle bracket" "comma" to go to
previous question and "right square bracket" "right curly bracket'" "right angle
bracket" "period" to go to next question
5
What situation brings about an inventory reduction?
Use letters in alphabetical order to select options1. A
Decentralized approach.
2. B
Independent approach.
3. C
Centralized approach.
4. D
Market-driven approach.
6
Which transportation mode transports bulky materials at the lowest cost?
Use letters in alphabetical order to select options
5. A
Rail.
6. B
Air.
7. CPipeline.
8. D
Motor carrier.
7
Which of the following choices represents a packaging dilemma?
Use letters in alphabetical order to select options
9. A
Protecting the product.
10. B
Protecting the environment.
11. C
Cost.
12. D
Standardization.
8
What is the line item fill rate calculation, based on the following
information? ABC Corporation 9 out of 10 orders shipped on time, XYZ
Company 15 out of 20 orders shipped on time, TMA Systems 30 out of 40
orders shipped on time.
Use letters in alphabetical order to select options
13. A80%.
14. B
77%.
15. C
0%.
16. D
65%.
9
Which of the following are the two key performance indicators used in
calculating order fulfillment and customer satisfaction?
Use letters in alphabetical order to select options
17. A
The partial measurement and the all or nothing measurement.
18. B
Order fill rates and line item fill rates.
19. CDollars shipped per day and order fill method.
20. D
Line item fill method and aging of past due orders.
10
When should receiving personnel process delivery receipts in a computer
system?
Use letters in alphabetical order to select options
21. A
As time permits.
22. B
The day the item is received.
23. C
By the next working day.
24. D
When the user asks for the material.
11
What is the primary purpose of production stores?
Use letters in alphabetical order to select options
25. ARestrict access.
26. B
Act as a buffer between demand and supply.
27. C
Accumulate inventory.
28. D
Be a closed system.
12
Where is the most likely place where goods become damaged?
Use letters in alphabetical order to select options
29. A
At the place of origin.
30. B
In-transit.
31. C
At a customer's dock.32. D
In the customer's stockroom.
13
What is average inventory in the EOQ model equal to?
Use letters in alphabetical order to select options
33. A
Q ÷ 2.
34. B
Q ÷ 12.
35. C
The square root of Q.
36. D
Q.
14
What is the case for periodic inventory records?
Use letters in alphabetical order to select options
37. A
They are dynamically updated.38. B
They are always computer generated.
39. C
They are updated at regular intervals.
40. D
They are also known as perpetual records.
15
What does cycle counting rely on?
Use letters in alphabetical order to select options
41. A
The periodic inventory record.
42. B
An ABC classification.
43. C
Impartial third parties.
44. DEOQ.
16
Which of the following reasons is related to a customer in terms of
returned products?
Use letters in alphabetical order to select options
45. A
Altered product.
46. B
Wrong item shipped.
47. C
Wrong item entered into the system by order entry personnel.
48. D
Wrong item picked.
17
What must a disposition of a customer return be consistent with?
Use letters in alphabetical order to select options
49. A
Whatever is best for the customer.
50. BWhatever is best for the supplier.
51. C
The returned goods policy.
52. D
With a consultant's input.
18
Why should you perform a freight bill audit?
Use letters in alphabetical order to select options
53. A
Because it is required by law.
54. B
Because of unscrupulous carriers.
55. C
Because of the complexity of information.
56. D
Because it is the second step of a bill of lading process.19
What type of platform does ERP typically use?
Use letters in alphabetical order to select options
57. A
Mainframe.
58. B
EDI.
59. C
E-commerce.
60. D
Client/server.
20
Why are large firms reluctant to use e-commerce?
Use letters in alphabetical order to select options
61. A
Because they use ERP instead.
62. B
Because they use EDI instead.63. C
Because they haven't determined how to integrate it with the rest of
their operation.
64. D
Because e-commerce is a relatively new concept.
21
When does scope creep occur in a bar coding project?
Use letters in alphabetical order to select options
65. A
When a project starts out on a small scale, but grows because of
additional requirements.
66. B
When there is a lack of a project champion.
67. C
When there is no company support.
68. D
When it uses the UPC instead of Code 39.
22What is true about public warehouses?
Use letters in alphabetical order to select options
69. A
They are a new concept associated with business reengineering.
70. B
They came into existence in the 1950s.
71. C
They have been around for more than 130 years.
72. D
They only have a small place in the logistics system.
23
What type of costs are associated with public warehousing?
Use letters in alphabetical order to select options
73. A
Fixed.
74. B
Long-term.
75. CVariable.
76. D
Irreversible.
24
Which of the following acts allowed for free entry into and out of the
airline business?
Use letters in alphabetical order to select options
77. A
Interstate Commerce Act.
78. B
Civil Aeronautics Act.
79. C
Department of Transportation Act.
80. D
Airline Deregulation Act.
25
How does planning enable the control process?
Use letters in alphabetical order to select options81. A
It helps create a standard.
82. B
It improves management.
83. C
It improves employee motivation.
84. D
It creates a common frame of reference.
26
Which term describes the ability to act?
Use letters in alphabetical order to select options
85. A
Authority.
86. B
Accountability.
87. CPower.
88. D
Responsibility.
27
Which of the following choices is an assumption of Maslow's hierarchy of
needs model?
Use letters in alphabetical order to select options
89. A
A person must fully meet the need at a level before moving to
another level.
90. B
All individuals will eventually reach the self-actualization stage.
91. C
If all of a person's needs are unmet at any given time, the lowest
need in the hierarchy is the most pressing.
92. D
Managers operate primarily at the social level.
28
Which statement best describes the relationship of facility layout to
facility selection?
Use letters in alphabetical order to select options93. A
Layout determines selection.
94. B
Layout and selection are independent activities.
95. C
Selection determines layout to a high degree.
96. D
Overall company strategy affects facility selection, but not facility
layout.
29
Which of the following reasons would prevent a firm from relocating?
Use letters in alphabetical order to select options
97. A
Financial incentives.
98. B
Declining market demand.
99. CLease about to expire.
100. D
Be closer to customers.
30
Which of the following statements is true regarding the history of DRP?
Use letters in alphabetical order to select options
101. A
It created MRP logic in manufacturing operations.
102. B
It followed ERP.
103. C
It has lost its individual identity.
104. D
It is based on a series of forecasts.
31
What is the best way to obtain outside resources for your project?
Use letters in alphabetical order to select options
105. AHire a contractor to perform this function.
106. B
Work through a human resource department.
107. C
Solicit support from your company's procurement department.
108. D
Insist that a project manager coordinate procurement activities
directly with suppliers.
32
Which factors lead to a firm foundation for a project?
Use letters in alphabetical order to select options
109. A
A wide scope.
110. B
Objectives and planning.
111. CThe existence of stakeholders.
112. D
Sequenced tasks.
33
What type of relationship does time and cost have for a project?
Use letters in alphabetical order to select options
113. A
Direct (more time requires more cost).
114. B
Indirect (less time requires more cost).
115. C
No relationship.
116. D
Indeterminate.
34
Which of the following is the principal reason for a reluctance to move
from traditional to progressive performance measurements?
Use letters in alphabetical order to select options
117. AResistance from employees.
118. B
Cost accounting systems.
119. C
Customers.
120. D
Suppliers.
35
Which group is best suited to create and follow measurements?
Use letters in alphabetical order to select options
121. A
Those closest to the action.
122. B
Accountants.
123. C
Managers.124. D
Engineers.
36
What are the two keys for progressive performance measurements?
Use letters in alphabetical order to select options
125. A
Capacity and quality.
126. B
Capacity and throughput.
127. C
Trends and throughput.
128. D
Trends and quality.
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