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The Case - Don't Procrastinate San Jose State University BUS4 119B

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The Case – Don’t Procrastinate (20 points) You Name (First Last): Tap to enter text. Do Not Procrastinate! You will be surprised at how long it takes to write a good analysis. So, this assignm... ent is to help give you a little kick to start working on the Case before it is too late. Grading will be ‘binary’: 0 Points = Did not really get it 10 Points = Got some of it 20 Points = Well done – There is hope Instructions: Fill-in the information where it says “Tap to enter text.” “Choose an Item” is a drop down (arrow is on the right). Describe the Corporate Growth Strategy: The strategic plan is to grow the company’s sales by aggressively expanding into Southern California and the Mountain States. The goal is to increase the sales of $33 Million/year to $72 Million in the next three years. What Order Change are you recommending : Categorize the key players on the Competence/Involvement Matrix as found in the Power/Interest Grid as discussed in the class on Business Process Redesign:(This is not a description of the people or their roles) Name Job Title (abbreviate) Competence/Involvement Matrix Characterization Philip Hurd Owner/CEO Manage Closely - Leader Tim Hurd COO Manage Closely - Leader Don McCloud CFO Keep Satisfied - Enlist David Simpson VP Sales & Marketing Keep Satisfied - Enlist Janice Drake Senior Director of IT Keep Satisfied - Enlist Phil Hurd, Jr Future CEO Monitor/Enlist – Future leader Describe the Social/Cultural Situation at the company: Rock Solid Industrial Parts is a family-owned company that is run by family members and friends. Most of the employees have been working in the company for over 25 years, their average age is 55. The employees are comfortable with the use of computers but mainly use basic programs such as Excel, they do not generally use social media platforms of text messaging. In general, most employees are not very technically savvy, many of them do not even use smart phones. In meetings, the employees and vendors mostly use a white board and a projector for PowerPoint slides presentations. Describe the needs in the Office (Headquarters and Warehouse. (Cover Field Sales in the next section in more detail.): Name each function and describe the Work/Process (What are people in the office doing that needs technology) Inventory control, use bar code and scanners, but there is not automated inventory contr [Show More]

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