The business
What kind of business is SmSiHealth?
SmSiHealth is private healthcare service business, managing 500 beds and a medical
center. This private business is owned by Dr. Smith and Dr. Singh hence both of th
...
The business
What kind of business is SmSiHealth?
SmSiHealth is private healthcare service business, managing 500 beds and a medical
center. This private business is owned by Dr. Smith and Dr. Singh hence both of them are
partners of the business. Partnership private business is similar to sole proprietor business
putting more than one person into managing, owning and expertise of the business
contributing and sharing within the business.
What does SmSiHealth do in terms of products and/or services?
SmSiHealth care is managing 500 bed hospital and business center. They are contributing
their services in term of Healthcare and its maintenance and contribute a tremendous role
in the community. They provide goods and services to treat the patients with curative,
preventive, rehabilitative, and palliative care. This care involves nursing to specialized
health care services with medical facilities and physical examinations.
What types of organisational structures are there?
Here are different road worthy organizational structures that are made across the
businesses. These structures control functions, marketing, products, geography, and
processes that signify the size and industry hospital (creately, 2021). The element that
matters a lot while choosing an organization structure includes
o the chain of command
o span of control
o centralization
The types of organizational structures are:
1. Functional Organizational Structure
2. Product-Based Divisional Structure
3. Market-Based Divisional Structure
4. Geographical Divisional Structure
5. Process-Based Structure
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6. Matrix Structure
7. Circular Structure
8. Flat Structure
9. Network Structure
What type of structure does SmSiHealth has?
Being a traditional method of doing healthcare business, SmSiHealth has a flat organizational
structure. Flat organizational structure looks like a pyramid. Being a healthcare service
provider, this organizational structure has limit the level of management so that all the staff
have easy access to the leadership which saves the time and make quick decisions. It is also
shaped like the organic organizational structure in most of the cases which make it most
detailed and productive among all the structures. SmSiHealth care structure make their all
staff feel like the manager at equal level rather than superior to each other which increases
their productivity and loyalty with the (pingboard, 2019).
The challenge
What challenge is SmSiHealth facing?
As we have discussed earlier that SmSiHealth started with managing 500 bed hospital
and a medical center. With the increasing demand after their dedicated work and
devotion, their service demand has increased. This has increased their workload thus
tremendously increased the need of the stuff associated with the service providers as well.
To stay competitive within the market SmSiHealth needs to transform their business to
digital infrastructure which is itself a big challenge. Apart from website, digital
transformation includes a vast perspective of doing business to meet the consumer
demand, stay competitive, reaching global market, and promoting their brand (healthcaremanagement, 2021).
What are the effects and the impact of the above challenge on SmSiHealth?
Since the world is turned to a global market. The businesses that are transformed into
digital infrastructure are growing and earning profit. Same in the case of SmSiHealth,
their traditional marketing strategy and organization structure needs to be changed
because of the increasing demand of their services by their consumers. The management
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has taken the decision to transform a paperless, scriptless, chartless, and filmless form of
the organization to take quick and right decisions in short time. Their clients are
demanding more and extravagant services from the SmSiHealth. Being a competitive
business, SmSiHealth needs to sustain its market position within their competitors and
needs to grow their business too. It ultimately needs to pace its business strategy
according to the global trends.
Why would an IS be important for SmSiHealth?
To engage the customers and survive in this competitive market, a popularity based
strategy can help to generate revenue and ultimately paving a long term medium for the
business. The one who switched to IS has survived and rest of the business faced drastic
effects in the context of huge losses. To create a contemplating IS experience SmSiHealth
is expected to deliver omnichannel customer experience as well as have a competitor
analysis on online services. The first thing they have to do is to make a website of their
own and buy a domain for that website (scott-clark, 2018). The domain name should
further be followed by email id, personalized number to contact the client directly. The
main sources and platforms that can be used for activ
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