STR 581- Final Exam – Set 1, All Correct Test bank Questions and Answers with Explanations (latest Update), 100% Correct, Download to Score A

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STR-581 Exam 1 1. The concept that some leadership attributes will work in some situations but not in others can be described by the? contingency theory 2. Sam Meyers manages a telemarketing call ... center. He has 20 employees working for him who are displeased with the way he yells and threatens to terminate them for what they see as small issues. Which kind of power is Sam using to get the job done? Coercive power 3. Which of the following is considered an organizational blueprint, which prescribes the quantity and time frame for when each end product will be assembled? MPS (Master Production Schedule) 4. In performing a SWOT analysis, which of the following would be considered as a threat? Competitors 5. During the implementation of a project, which of the following should be the primary focus of a consulting firm? Tools and materials availability 6.Which of the following is considered a major process flow structure? Project This study source was downloaded by 100000831988016 from CourseHero.com on 12-30-2021 09:17:58 GMT -06:00 https://www.coursehero.com/file/11775654/STR-581-Exam-1/ 7. Some studies indicate the best approach for transformational change may have the chief executive officer create an atmosphere for change? but let others decide how to initiate change 8. Deming’s PDCA (plan, do, check, and act) cycle underlies what inherent Six Sigma principle? Continuous improvement 9. What can affirmative action assist organizations in achieving that diversity initiatives cannot? Correcting specific problems of the past 10. According to the job characteristics model, autonomy is defined as the degree to which? a job provides the worker freedom, independence, and discretion 11. Active listening requires: summarizing all areas of the performance-interview feedback discussion. 12. An example of control criteria that can be used in any situation is ________. employee satisfaction 13. Because practical considerations make job tryouts for all candidates infeasible, it is necessary to __________ the relative level of job performance for each candidate on the basis of available information. predict This study source was downloaded by 100000831988016 from CourseHero.com on 12-30-2021 09:17:58 GMT -06:00 https://www.coursehero.com/file/11775654/STR-581-Exam-1/ 14. Which of the following is ISO 14000 primarily concerned with? Environmental management 15. Which of the following is a desirable strategy for managers aiming to reduce the negative consequences of rumors? Encouraging employees to communicate their concerns and suggestions 16. ________ refers to an individual’s belief that he or she is capable of performing a task. Self-efficacy 17. When an employee volunteers to run a canned food drive, this is an example of organizational citizenship behavior 18. As a university student, your institution’s social principles and practices reflect on you, as a stakeholder, in the organization. Therefore, it is your right to question how these practices should be evaluated in relation to the social issues that the school is addressing. If your university provides job-share programs, builds a day-care facility, and only uses recycled paper, it could be said to be ________. socially responsive 19. A project can be segmented into which of the following? Work packages 20. In order to make their firm a learning organization, managers should This study source was downloaded by 100000831988016 from CourseHero.com on 12-30-2021 09:17:58 GMT -06:00 https://www.coursehero.com/file/11775654/STR-581-Exam-1/ reinforce interdependence and reduce boundaries 21. Conflicts can be resolved by withdrawing from them or suppressing them. This conflictmanagement technique is known as ________. avoiding 22. Adoration of a charismatic leader by followers can lead to? difficulty in developing a successor 23. Which of the following statements is true with regard to the effectiveness of tactics? The combination of a soft tactic with reasonable persuasion is more effective than a combination of two hard tactics. 24. ____________ is the biggest hurdle to overcome in a pay-for-performance plan. Inflation 25. Mary arrives at her new job. Before she can begin actually doing the work, she must complete a series of activities including role playing and virtual reality interactions. What type of training method does Mary’s new employer use? Simulation 26. In _____, workers have been fired for refusing to quit smoking, for living with someone without being married, drinking a competitor’s product, motorcycling, and other legal activities outside of work. lifestyle discrimination This study source was downloaded by 100000831988016 from CourseHero.com on 12-30-2021 09:17:58 GMT -06:00 https://www.coursehero.com/file/11775654/STR-581-Exam-1/ 27. Which of the following is one of Dr. Eli Goldratt's rules of production scheduling for optimized production technology? Utilization and activation of a resource are not the same. 28. The Civil Rights Act of 1991 offered what for victims of unintentional discrimination? monetary damages and jury trials 29. Which of the following is an element that addresses elimination of waste under lean production? Kanban production control system 30. Training that results in ______ is costly because of the cost of training (which proved to be useless) and the cost of hampered performance. negative transfer of training [Show More]

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