Question 1
A member of the team reports that they have been given too much to do and are not
going to be able to complete the work on time. What action will the RN take to effectively
manage this situation?
Selected
...
Question 1
A member of the team reports that they have been given too much to do and are not
going to be able to complete the work on time. What action will the RN take to effectively
manage this situation?
Selected
Answer: Examine the workload and assist the individual in
reprioritizing
Answers: Assign the work to another team member
Take on the responsibility of the tasks
Have the team member perform only the
necessary tasks
Examine the workload and assist the individual in
reprioritizing
Question 2
Which statement is not accurate in describing incident/event/or unusual occurrence
reports?
Selected
Answer: When a patient is involved in an incident, a copy of the incident report should
be placed in the patient's medical record for hospital staff reference only.
Answers: The primary purpose of incident reports is not to blame persons involved but
to correct unsafe or high risk situations.
They help to document information/persons involved/trends that could be
used for legal purposes at some future time should an organization be
involved in a lawsuit.
Incident/unusual occurrence reports are considered confidential, privileged
information for the organization; no mention of an incident report, therefore,
should be made to patients or visitors who may be involved in an incident.
When a patient is involved in an incident, a copy of the incident report should
be placed in the patient's medical record for hospital staff reference only.
Question 3
RNs who unintentionally fail to meet professional standards of care and do not act in a
prudent and reasonable manner may be accused of which one of the following?
Selected
Answer: Malpractic
e
Answers: Maleficenc
e
Malpractic
e
Paternalis
m
Nondiligence
Question 4
Progressive discipline is a strategy used by mangers to deal with problem employees.
Which of the following is the usual order of steps in a progressive discipline process?
Selected
Answer: Verbal Warning, Written Warning, Suspension,
Dismissal
Answers: Suspension, Verbal Warning ,Written Warning,
Dismissal
Verbal Warning, Suspension, Written Warning,
Dismissal
Written Warning, Verbal Warning, Suspension,
Dismissal
Verbal Warning, Written Warning, Suspension,
Dismissal
Question 5
Which one of the following statements about conflict resolutions strategies is not correct?
Selected
Answer: Compromising is a win/lose, win/lose solution that may increase one
person's feeling of loss if they feel they have given up more than another
person.
Answers: Smoothing is a lose-lose solution that can temporarily help to maintain a
peaceful work environment.
In collaboration, each party gives up something to get something in return.
Compromising is a win/lose, win/lose solution that may increase one
person's feeling of loss if they feel they have given up more than another
person.
Avoiding may be appropriate for minor conflicts when an issue is likely to
work itself out over time.
Question 6
Which of the following states that employees should not be discriminated based on
physical or mental disabilities.
Selected
Answer: Americans with
Disabilities Act
Answers: Age Discrimination Act
Americans with
Disabilities Act
Civil Rights Act
Equal Pay Act
Question 7
What is the first step the manager takes when
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