Salesforce Admin 201 Practice Exam Questions with Complete Solutions

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Ursa Major Solar's administrator created a new account record type, but when marketing users are creating new account records, they are unable to choose the new record type. What are two potential c... auses of this issue? Choose 2 options. A. The record type is disassociated from the page layout. B. The record type default setting is disabled. C. The record type is deactivated. D. The record type is disabled on the marketing user profile. - ✔✔C. The record type is deactivated. D. The record type is disabled on the marketing user profile. Record types need to be active in order for users to access them. Record types need to be assigned to a profile. To improve their customer service, Cloudy Computing would like to use Salesforce to guide their support reps as they collect the details of an issue from a customer. They would like support reps to automatically see the fields they need to complete and guidance on what to ask the customer. What would you recommend? -Web Form -Process Builder Screens -Screen Flow -Autolaunched Flow -Form Flow - ✔✔Screen Flow Your company's financial year starts in February and ends in January. As the Administrator, what must be done to make sure this is reflected in Salesforce? (Choose 2)-Use the standard fiscal year -Create a custom fiscal year -Select the fiscal year start month -Select the fiscal year end month -Create custom periods - ✔✔Use the standard fiscal year Select the fiscal year start month Cloudy Computing, a US based company, have recently opened a small European office in France. The European team is requesting that their language should be French. To ensure all users have the correct language, what should the Administrator suggest? -Change the default language to French via the Company Information page in Setup -Change the default language to French via the Org Settings page in Setup -Change each user's default language for them in User Settings -Recommend the French users change their default language in Personal Settings - ✔✔Recommend the French users change their default language in Personal Settings Fields can be set to not-visible or read-only based on which of the following? -User License -Feature License -Role -Profile - ✔✔ProfileWhat should the Administrator recommend if a user forgets their password and needs it reset? The user is not locked out and the company does not use single sign on. -The Administrator can unfreeze the user -The user can reset their own password by clicking 'Forgot Password' on the login page -The Administrator can unlock the user -The Administrator can reset the user's password from the user record using 'Change Password' - ✔✔The user can reset their own password by clicking 'Forgot Password' on the login page The standard values for forecast categories are: -Pipeline, Best Case, Commit, Omitted, Closed -Pipeline, Best Case, Commit, Omitted, Won, Lost -Prospect, Best Case, Commit, Omitted, Closed -Pipeline, Best Case, Confirmed, Omitted, Closed - ✔✔Pipeline, Best Case, Commit, Omitted, Closed Cloudy Computing generates Leads from various sources such as web-to-lead, inbound sales calls and telemarketing. Leads should follow a qualification process that is dependent on where the Lead originated. How can this be achieved in Salesforce? (Choose 3) -Page Layouts -Record Types -Lead Processes -Lead Status Picklist Field -Custom Picklist Field - ✔✔Record Types Lead Processes Lead Status Picklist Field Cloudy Computing would like to perform a backup of all internal systems every week. What feature could be used to ensure that Salesforce is backed up every week?-Schedule Data Loader -Data Export Service -Import Wizard -Export Wizard - ✔✔Data Export Service Which of the following fields CANNOT be a controlling field for Dependent Picklists? -Standard Picklist -Custom Picklist -Custom Multi-Select Picklist -Standard Checkbox -Custom Checkbox - ✔✔Custom Multi-Select Picklist [Show More]

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