MGT 498 FINAL EXAM
DEC 2014 VERSION
All assets, capabilities, organizational processes, firm attributes, information, knowledge, and so on,
controlled by a firm that enable the firm to conceive of and implement strate
...
MGT 498 FINAL EXAM
DEC 2014 VERSION
All assets, capabilities, organizational processes, firm attributes, information, knowledge, and so on,
controlled by a firm that enable the firm to conceive of and implement strategies that improve its
efficiency and effectiveness most accurately defines the term _____.
resources
functions
capabilities
priorities
Which of the following statements is true of corporate culture?
Put simply, culture is just how things are done in any organization.
Culture proves to be very weak because it cannot inform action without the need for supervision.
It consists of behavioral assumptions that are considered inappropriate for organizational members.
An organization’s culture, by itself, can be regarded as good.
A(n) _____ is a legal structure for organizing a business where the organization is a distinct and
separate entity from its owners.
corporation
proprietorship
limited partnership
general partnership
Walker and Harris are senior research fellows at a global non-profit organization. They are working on
a project that studies the growth trend of a multinational corporation, Garcia Inc. When Walker and
Harris decide to consolidate their study findings, Walker is of the opinion that Garcia is in the ‘change
process’ phase, while Harris believes that the company is in the ‘refreeze’ phase. Which of the
following statements, if true, would strengthen Harris’ belief?
Garcia Inc. publicly admits that the current situation is not working.
Garcia Inc. decides to adapt to its environment and learn new growth-inducing behaviors.
Garcia Inc. adopts a trial and error method to decide on the best growth strategy.
Garcia Inc. formalizes and institutionalizes its new growth strategies.
TrueBiz Corp. follows a system wherein all the activities of the company are directed toward
converting parts of a product into an entire finished good. These activities are done in tandem so that
a perfected product can be created which can be sold to a prospective customer. This is an example of
a _____.
pricing chain
supplier chain
value chain
product line
Jason, a visually impaired employee of Melony Inc., believes that his workplace has given him
independence and self-confidence, thereby increasing his morale. Which of the following has been
exemplified by Melony in this scenario?
Superordinate goal
Social value
Legal responsibility
Capacity building
Which of the following is the main purpose of a strategic management process?
Creating a high-level plan that can be implemented without fierce competition and undue risk
Ensuring that all employees have managers and supervisors to lead their teams
Specifying a high-level plan that an organization will employ to achieve competitive advantage
Creating an organization that functions systematically according to its vision, mission, and goals
BizTechno Inc. has always retained competitive advantage over its competitors. The company has
offered customer satisfaction for many years by providing the best services and benefits for them. The
resources, capabilities, and the organizational structure of the organization have also created an
increased edge over its competitors. Which of the following does this scenario best illustrate?
Employee specialization
Value chain
Business model
Task specialization
A tool that measures four broad areas of organizational performance which are financial results,
customer goals, internal business processes, and learning and growth is called the _____.
metric tool
performance indication register
manager’s log
balance scorecard
Ruth works for an electronics manufacturing company, Zeeway Inc., whose employees volunteer over
1 million hours per year on initiatives that include environmental conservation, economic
empowerment, and literacy programs. Which of the following best represents Zeeway’s initiative?
Competition response strategy
Strategic alliance
Corporate social responsibility
Incremental innovation
Rest & Sleep Inc. is a mattress manufacturing firm. By manufacturing related products such as bed
covers, comforters and quilts, and pillows, it has gained significant competitive advantage as it has
managed to create profits in all these markets as well. Rest & Sleep creates a challenge for the other
companies in the market by providing unique value through its customer services and warranties.
Which of the following terms best describes what Rest & Sleep Inc. is practicing?
Business unit strategy
Market penetration
Corporate strategy
Unrelated diversification
Summer Corp., a retailer of consumer electronics, has been experiencing high profits because an
increasing percentage of the customers have sufficient disposable income to afford its products.
Similar companies have also experienced a boom in customer demand. Which of the following
macroeconomic forces is Summer Co
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