Salesforce Admin 201 Winter Release Questions with all
the correct answers
Client needs to allow a group of users to view account records that they do NOT own. Which features
can the system admin use to meet this requ
...
Salesforce Admin 201 Winter Release Questions with all
the correct answers
Client needs to allow a group of users to view account records that they do NOT own. Which features
can the system admin use to meet this requirement? - ✔✔Sharing Rules (lateral sharing of records
across organization)
What should a system admin consider when deleting a custom field? 3 answers - ✔✔1. field used in
workflow and assignment rules cannot be deleted
2. field values should be archived before a field is deleted
3. deleted fields and values can be restored from the recycle bin within 15 days
How can a system admin grant user access to dashboards? 3 answers - ✔✔1. Share folders with public
groups
2. Share folders with roles
3. Share folders with territories
If Client sets the OWD setting for opportunities to private, which records will an opportunity pipeline
return? - ✔✔Opportunities owned by the user running the report and users below them in the role
hierarchy
What action is possible with a workflow task? 2 answers - ✔✔1. a task can be reused in multiple
workflow rules
2. a task can be tracked in the activity history
What does a custom report type determine? 2 answers - ✔✔1. the objects that are available when
building a report
2. the fields that can be used as columns when building a report
Where can conditional highlighting be used? 2 answers - ✔✔1. Matrix reports
2. Summary reportsWhat must a system admin consider when setting up the running user for a dashboard? 2 answers -
✔✔1. data access permissions determine what data the users can view in the source reports
2. the running user determines the data displayed in the components of the dashboard (via security
settings)
When are validation rules applied when using Salesforce for Outlook? - ✔✔Every time a record is saved
Which field types can be used as an External ID? 3 answers - ✔✔1. text field
2. email field
3. number field
External ID fields contain record identifiers from a system outside of Salesforce
Which user is listed in the case history related list for case changes made for assignment and escalation
rules? - ✔✔The automated case user specified in the support settings (for automate case changes that
result from web-to-case or case assignment or escalation rules)
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