Servsafe Manager Certification Test
Questions and Answers
foodborne illness - a disease transmitted to people by food
An illness is considered an outbreak when... - • atleast 2 people have the same
symptoms after eat
...
Servsafe Manager Certification Test
Questions and Answers
foodborne illness - a disease transmitted to people by food
An illness is considered an outbreak when... - • atleast 2 people have the same
symptoms after eating the same food
• an investigation is conducted by state and local regulatory authorities
• outbreak is confirmed by a labratory analysis
how many people get sick from unsafe foods a year - millions
What is the first challenge operations have when it
comes to food safety and why? - • Time (pressure to work quicky can make it hard to
take the time to follow food safety practices)
What is the second challenge operations have when it comes to food safety and why? -
Language and Culture (Your staff may speak a different language than you do. This can
make it difficult to communicate. Cultural differences can also influence how food
handlers view food safety.
What is the third challenge operations have when it
comes to food safety and why? - Literacy and Education (Staff often have different
levels of education. This makes it more challenging to teach them food safety.
What is the fourth challenge operations have when it comes to food safety and why? -
Pathogens (Illness-causing microorganisms are more frequently found on types of food
that once were considered safe.)
What is the fifth challenge operations have when it comes to food safety and why? -
Unapproved suppliers ( Food that is recieved from suppliers that are not practicing food
safety can cause a foodborne-illness outbreak.)
What is the sixth challenge operations have when it comes to food safety? - High-risk
customers (the number of customers at high risk for getting a foodborne illness is
increasing. An example of this is the growing elderly population.)
What is the seventh challenge operations have when it comes to food safety? - Staff
turnover (training new staff leaves less time for food safety training)
What is the cost of foodborne illnesses? - One outbreak can cost an operation
thousands of dollars, and it can result in closure.What are the costs of foodborne illnesses to an operation? - •loss of customers and
sales
•loss of reputation
•negative media exposure
•lowered staff morale
•lawsuits and legal fees
•staff missing work
•increased insurance premiums
•staff retraining
What are the cost of foodborne illnesses to the victim? - •lost work
•medical costs and long-term disablity
•death
What is unsafe food usually the result of? - contamination (the presence of harmful
substances in food)
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