WGU C715 Organizational Behavior
Questions and Answers with Complete
Solutions
personality ✔✔characteristics that describe an individual's behavior.
personality traits ✔✔characteristics that describe an individual's
...
WGU C715 Organizational Behavior
Questions and Answers with Complete
Solutions
personality ✔✔characteristics that describe an individual's behavior.
personality traits ✔✔characteristics that describe an individual's behavior in a large number of
situations
Myers-Briggs Type Indicator (MBTI) ✔✔A personality test that taps four characteristics and
classifies Behavior
Big Five Model ✔✔A personality assessment model that taps five basic dimensions. extraversion,
agreeableness, openness, conscientiousness, and neuroticism.
extraversion ✔✔A personality describing someone who is sociable and assertive (confident and
forceful )
agreeableness ✔✔A personality that describes someone who is good natured, cooperative, and
trusting.
conscientiousness ✔✔A personality that describes someone who is responsible, dependable,
persistent, and organized.
emotional stability ✔✔A personality that characterizes someone as calm, self-confident, and
insecure.
openness to experience ✔✔A personality that characterizes someone in terms of imagination,
sensitivity, and curiosity.
core self-evaluation ✔✔Bottom-line conclusions individuals have about their capabilities,
competence, and worth as a person.
Machiavellianism ✔✔The degree to which an individual is pragmatic, maintains emotional
distance, and believes that ends can justify means.
narcissism ✔✔The tendency to be arrogant, self-importance, require excessive admiration, and
have a sense of entitlement.
self-monitoring ✔✔where an individual's has ability to adjust his or her behavior to external,
situational factors.
proactive personality ✔✔People who identify opportunities, show initiative, take action, and
persevere until meaningful change occurs.
values ✔✔Basic convictions that a specific mode of conduct or end-state of existence is personally
or socially preferable to an opposite or converse mode of conduct or end-state of existence.
value system ✔✔A hierarchy based on a ranking of an individual's values in terms of their
intensity.
terminal values ✔✔Desirable end-states of existence; the goals a person would like to achieve
during his or her lifetime.
instrumental values ✔✔Preferable modes of behavior or means of achieving one's terminal values.
personality Job-fit theory ✔✔A theory that identifies six personality types and proposes that the
fit between personality type and occupational environment determines satisfaction and turnover.
power distance ✔✔where society accepts that power in institutions and organizations is distributed
unequally.
individualism ✔✔where people prefer to act as individuals rather than as members of groups.
collectivism ✔✔A national culture attribute that describes a tight social framework in which
people expect others in groups of which they are a part to look after them and protect them.
masculinity ✔✔where culture favors traditional masculine work roles of achievement, power, and
control.
femininity ✔✔indicates little differentiation between male and female roles; where women are
treated as the equals of men in all aspects of the society.
uncertainty avoidance ✔✔A national culture attribute that describes the extent to which a society
feels threatened by uncertain and ambiguous situations and tries to avoid them.
long-term orientation ✔✔A national culture attribute that emphasizes the future, thrift, and
persistence.
short-term orientation ✔✔A national culture attribute that emphasizes the past and present, respect
for tradition, and fulfillment of social obligations. people value the here and now; they accept
change more readily and don't see commitments as impediments to change.
heredity ✔✔factors determined at conception; one's biological, physiological, and inherent
psychological makeup.
Perception ✔✔A process by which individuals organize and interpret their sensory impressions in
order to give meaning to their environment.
attribution theory ✔✔An attempt to determine whether an individual's behavior is internally or
externally caused.
fundamental attribution error ✔✔The tendency to underestimate the influence of external factors
and overestimate the influence of internal factors when making judgments about the behavior of
others.
self-serving bias ✔✔The tendency for individuals to attribute their own successes to internal
factors and put the blame for failures on external factors.
selective perception ✔✔The tendency to selectively interpret what one sees on the basis of one's
interests, background, experience, and attitudes.
halo effect ✔✔The tendency to draw a general impression about an individual on the basis of a
single characteristic.
contrast effect ✔✔Evaluation of a person's characteristics that is affected by comparisons with
other people recently encountered who rank higher or lower on the same characteristics.
stereotyping ✔✔Judging someone on the basis of one's perception of the group to which that
person belongs.
self-fulfilling prophecy ✔✔A situation in which a person inaccurately perceives a second person,
and the resulting expectations cause the second person to behave in ways consistent with the
original perception.
decisions ✔✔Choices made from among two or more alternatives.
problem ✔✔A discrepancy between the cu
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