CTS PREP Study Guide

CTS PREP Study Guide The HDTV aspect ratio is expressed as: - ✔✔1.78:1 When conducting a site survey at an active construction site what should you confirm FIRST before arriving onsite? - ✔✔Required PPE to be onsite. ...

CTS PREP Study Guide The HDTV aspect ratio is expressed as: - ✔✔1.78:1 When conducting a site survey at an active construction site what should you confirm FIRST before arriving onsite? - ✔✔Required PPE to be onsite. A field service technician replaces a piece of AV equipment on the client LAN but notices it's not getting proper IP address. What's the most likely issue? - ✔✔The new piece of equipment needs to have its MAC registered. After presenting a proposal to a client, confirming that all objections are answered and that the final buying decision will be made at an internal meeting, what is the next step? - ✔✔Communicate regularly, until a decision is made During discussions with an Architect, a _________ may be most useful when reviewing drawings. - ✔✔Scale The minimum load safety rating for mounting audio visual equipment is:MAYBE - ✔✔5:1 When installing an audiovisual system, a user connects a laptop to an HDMI distribution amplifier with two monitors connected. The first monitor shows the laptop screen without any difficulty, the second monitor does not. The likely cause is - ✔✔EDID When surveying a room before the start of the job, which of the following is NOT important? - ✔✔The color of the conference room walls A client requires a new boardroom. The sales person and engineer are sent to the premises to survey the facility and discuss the opportunity with the client. This process is best described as a ____ - ✔✔Needs Analysis A quick and accurate means to estimate dimensions of a commercial space during a site inspection would be to _____? - ✔✔Count the number of ceiling tiles in a drop tile installation What is NOT an example of typical safety equipment you'd have readily available for a site visit? MAYBE - ✔✔NOT Tools with nonslip handles An installed audio system should be AT LEAST __________ above the ambient noise floor. - ✔✔25 dB A client requires a front projection system. What drawings should be requested from the client to select the appropriate lens? - ✔✔reflected ceiling plans and elevations Which of the following is NOT an objective of training end users and support staff on the operation of an AV system. - ✔✔Eliminate the need for a service contract In an auditorium, sightlines for the audience viewing a screen space can be improved by: - ✔✔Providing staggered or stepped seating arrangements The Architect, Engineers and Consultants are all members of the _________. - ✔✔Design Team After a site visit you realize you forgot to measure the room length. You did measure the width as 35 feet and ceiling height as 8 feet. Knowing from other documentation that the room's total area is 980 square feet, what might the length be? - ✔✔28ft A customer reports that they can't log into the web controls of an AV device. What is the FIRST thing that you should do?MAYBE - ✔✔NOT Tell the customer to engage their corporate IT department A dimmer rack with a constant load capability is powering twenty-four incandescent lights during a stage production. The dimmer rack is running on a steady 230 VAC supply and averaging approximately 98 amps draw. Suddenly the line voltage drops to 211 VAC. Calculate the expected amperage draw. - ✔✔90 amps As part of integrating your solution your client indicates that they have certain technologies enabled on their network that allows defined and flagged traffic to reach its source destination based upon the priority of the traffic. What does the client have enabled on their network? MAYBE - ✔✔NOT Access Control Lists (ACLs) What does a Work Breakdown Structure (WBS) address? - ✔✔Products and services as they relate to work done on a project A customer reports that, after a water leak in their conference room, the projector won't turn on. What should the service technician do FIRST? - ✔✔Inspect each system component for water damage An owner representative contests an invoice that was mailed after an emergency service call which had determined the problem was "operator error". Which of the following is *least* likely to prevent this type of misunderstanding? - ✔✔Predetermine that there is no need for service agreement given predicted mean time between failure for a TV Optimal viewing angles that can affect display location are know as ____. - ✔✔Sightlines What best practice should a Technology Manager use when managing AV stock and inventory? - ✔✔Keep track of the equipment and supplies the company has on hand, what is on order and what is on site __ is the process of examining methods, techniques, and principles from peer organizations and facilities.MAYBE - ✔✔Benchmarking What is a primary objective of a benchmarking session with a client?MAYBE - ✔✔NOT! Create a detailed audiovisual system design A customer is reporting that a wireless handheld microphone is not working in a space. You've tested the microphone (including transmitter), the channel input on the mixer and all associated connections and the mic still does not work. What is the next logical step in troubleshooting? - ✔✔Swap the microphone receiver with another known working unit, making sure the frequency/channel matches. The brightness controls on a display adjusts which level? - ✔✔Black level The document which is presented to the end user as a summary of the need analysis and site survey is called the:MAYBE - ✔✔NOT Scope Review What is the aspect ratio of a screen that has a height of 29.5 inches (74.9 cm) and a diagonal of inches 60 inches (152.4 cm) - ✔✔16:9 Where is the BEST location for end user training for a newly installed videoconferencing system?Where is the BEST location for end user training for a newly installed videoconferencing system? - ✔✔At the same room that the new system was installed in What is the BEST way to determine how reverberant a space is? - ✔✔Use an RT60 meter Please select the appropriate resolution for an UHD display - ✔✔3840 x 2160 To maximize the quality of projected images in a presentation, the AV technician should ensure that there is minimal - ✔✔ambient light in the display environment You've been dispatched to address an installation in which a ceiling mounted projector is overheating. What is the FIRST step you might take in troubleshooting this issue? - ✔✔Check the air filters to ensure they're free of all dust and clean if necessary To maximize the quality of projected images in a presentation, the AV technician should ensure that there is minimal MAYBE - ✔✔ambient light in the display environment When establishing initial contact with a client, try to develop a relationship early on with the: - ✔✔Stakeholders A component fails in the first month after an install. What is the BEST mechanism for the client to have it replaced? - ✔✔Service Agreement When installing an audiovisual system, a user connects a laptop to an HDMI distribution amplifier with two monitors connected. The first monitor shows the laptop screen without any difficulty, the second monitor does not. The likely cause is - ✔✔EDID As part of regular system maintenance, when is the BEST time to update device firmware? - ✔✔After coordination with the client, and when the system will be available for an extended period of time is the process of examining methods, techniques, and principles from peer organizations and facilities. - ✔✔Benchmarking While evaluating a potential audio/video conference room site, you notice the HVAC system appears to be introducing a substantial amount of noise into the environment. What should be your first course of action? - ✔✔Obtain RC or NC measurements of the HVAC noise and provide to the design team to articulate the implications to the client's site. When designing a client's new training room, the MOST important information would come from the - ✔✔end-user descriptions of how the room will be utilized What is the PRIMARY goal of establishing a remote-monitoring service for a customer site? - ✔✔Track system usage, i