Information Technology > QUESTIONS & ANSWERS > Homework 13 Questions with accurate answers, 2022 updates, Graded A+ (All)
Homework 13 Question 1 Describe analytics models and data that could be used to make good recommendations to the power company. Here are some questions to consider: • The bottom-line question is... which shutoffs should be done each month, given the capacity constraints. One consideration is that some of the capacity – the workers’ time – is taken up by travel, so maybe the shutoffs can be scheduled in a way that increases the number of them that can be done. • Not every shutoff is equal. Some shutoffs shouldn’t be done at all, because if the power is left on, those people are likely to pay the bill eventually. How can you identify which shutoffs should or shouldn’t be done? And among the ones to shut off, how should they be prioritized? Objective: The objectives of the algorithms are 1). to identify who should be shutoff, and who should not, 2). and from the groups that should be shutoff, how to group them together in a way that it’s most effective from scheduling perspective. Important data: • Income • Household size • Monthly utility amount • Payment history (last 24months) • Location • # of past due - whether this customer has a history of late payments • Past due amount – how much was the past due amount • # of months with past due – in the past, how many months before this customer catch up with their payment again • Is Autopay setup – Sometimes it could be due to autopay failure due to credit card information changes, etc. • Method of payment in the past - This would help to see if there’s any change in their payment ability (i.e. switch from check to credit card) • Contacted by customer service – have we tried to contact them prior? • # of months take for reactivate in the past – if they had delinquency before, how long did they catch up • Travel cost • Labor costModel 1: Determine who should shutoff GIVEN These Data: • Payment history • Is Autopay setup • Past due amount [Show More]
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