SHRM CERTIFICATION EXAM REVIEW
QUESTIONS AND ANSWERS GRADED A
What kind of culture includes intangibles like beliefs, attitudes, and values? ✔✔Implicit
What should be considered prior to terminating a long-term employ
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SHRM CERTIFICATION EXAM REVIEW
QUESTIONS AND ANSWERS GRADED A
What kind of culture includes intangibles like beliefs, attitudes, and values? ✔✔Implicit
What should be considered prior to terminating a long-term employee who has been previously
successful? ✔✔Transfer
What is the primary reason to develop workforce diversity programs? ✔✔Increase productivity
What are the five compensable factors? ✔✔SEWRS (supervision, effort, working conditions,
responsibility, skills)
What financial benefit does an employer reap in providing incentive pay rather than an increase in
base pay? ✔✔Does not add to the salary burden
What are work stoppages that are neither sanctioned nor stimulated by a union? ✔✔Wildcat
What concept holds that an organization operates within a complex environment affected by and
affecting different interests? ✔✔Stakeholder theory
What principle provides that employees should be treated fairly, given clear expectations, and
provided an opportunity to defend themselves for a dischargeable offense? ✔✔Due process
The evaluation level of learning marks changes in what? ✔✔Knowledge
What time period(s)' needs are addressed in an organizational needs assessment? ✔✔Present and
future
What strategy primarily emphasizes the organization's needs when considering an employee's
career path? ✔✔Career management
What budgeting method categorizes according to enterprise activities as opposed to standard
departments? ✔✔Activity-based
What is the role of HR when conducting an investigatory interview? ✔✔Risk manager for the
organization
What branding proposition answers the question why a talented person would want to work here?
✔✔EVP (Employee Value Proposition)
What should be HR's relationship with the corporate attorney? ✔✔Proactive and reactive
This good type of conflict means team members argue about how work should be done and how
to best measure success. ✔✔Task
A change in who reports to who in an organization is an example of this kind of OD strategy.
✔✔Structural
What is the best way to increase confidence in stakeholders regarding business continuity and
disaster recovery? ✔✔Training (drilling)
Why would you want to perform ben
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