System Administration and IT
Infrastructure Services Questions and
Answers 100% Pass
What encompasses the software, hardware, network, and services required for an organization to
operate in an enterprise IT environm
...
System Administration and IT
Infrastructure Services Questions and
Answers 100% Pass
What encompasses the software, hardware, network, and services required for an organization to
operate in an enterprise IT environment? ✔✔IT infrastructure
Software or a machine that provides services to other software or machines ✔✔Server
What are the three most common server form factors? ✔✔Tower, Rack, and Blade
What does KVM stand for? ✔✔Keyboard Video Mouse
What can be connected to multiple computers, and allows someone to use those computers with
one keyboard, one mouse, and one monitor? ✔✔KVM switch
A facility that stores hundreds, if not thousands, of servers ✔✔Data Center
What are two drawbacks to cloud storage? ✔✔Cost and Dependency
The following is common policy question with a generally agreed upon answer: Should users be
allowed to install software? ✔✔Probably not
The following is common policy question with a generally agreed upon answer: Should users have
complex passwords with certain requirements? ✔✔Probably
The following is a common policy question: Should users be allowed to view non-work-related
websites, like Facebook? ✔✔It depends (Company preference)
The following is common policy question with a generally agreed upon answer: If you hand out a
company phone to an employee, should you set a device password? ✔✔Yes
Adding and removing users when they join or leave a company, as well as provisioning users with
working machines and software, is the responsibility of who? ✔✔Sysadmins
What is the first hardware lifecycle stage? ✔✔Procurement
What is the second hardware lifecycle stage? ✔✔Deployment
What is the third hardware lifecycle stage? ✔✔Maintenance
What is the fourth hardware lifecycle stage? ✔✔Retirement
Hardware lifecycle stage where hardware is purchased or reused for any employee
✔✔Procurement
Hardware lifecycle stage where hardware is set up so that an employee can do their job
✔✔Deployment
Hardware lifecycle stage where software is updated and hardware issues are fixed if and when they
occur ✔✔Maintenance
Hardware lifecycle stage where hardware becomes unusable or no longer needed and it needs to
be properly removed from the fleet ✔✔Retirement
Updating your servers once every month or so with the latest security patches ✔✔Batch update
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