1. Compare and contrast between listening and hearing. Why is listening important in
the workplace?
Listening Hearing
Listening is the act of fully aware and
concentrate what you hear
Hearing is the act of perceivin
...
1. Compare and contrast between listening and hearing. Why is listening important in
the workplace?
Listening Hearing
Listening is the act of fully aware and
concentrate what you hear
Hearing is the act of perceiving and
receiving a sound unconsciously
Requires commitment and concentration Doesn’t require any skills
Is a process of communication-we can
form a relationship by being an active
listeners
Can’t contribute building any relationship
Listening leads to learning Is a simple process that we unvoluntarily
do
It is a skill includes many
sense:hearing,seeing and sense of touch
Hearing is one of the five senses of a
person and it is the ability to perceive
sound by detecting vibrations
Psychological Physiological
Occurs when you’re awake Occurs during sleep and during day time
Why listening is important in the workplace
It may seem counter-intuitive but listening is not a part of verbal communications.In fact
listening is the key to every effective relationship whether it is professional or
personal.Keep in mind that effective listening means you follow and understand what
others says without being judmental.Especially in workplace,listening plays an important
role.
Building trust:
A lot of workplace conflist arises because of the lack of recognition,listening
can make them feel their words is respected.Most importantly,listening make
you more approachable,in other words co-workers may find you as a
reliable,caring person who they can share many things.
Less misunderstoods:
For any organization to succeed, both employers and employees need to be
attentively listened.Moreover,they need to accept others perspective views.
Also,manegers should give their feedbacks about employees work whether its
a compliment or criticism.This helps minimize confusion and there will much
a greater chance of innovation.
Increase employees productivity:
When an emlployee share h
[Show More]