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learning-portfolio-3-answer.pdf Business communication | download for 100% score

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1. Compare and contrast between listening and hearing. Why is listening important in the workplace? Listening Hearing Listening is the act of fully aware and concentrate what you hear Hearing is ... the act of perceiving and receiving a sound unconsciously Requires commitment and concentration Doesn’t require any skills Is a process of communication-we can form a relationship by being an active listeners Can’t contribute building any relationship Listening leads to learning Is a simple process that we unvoluntarily do It is a skill includes many sense:hearing,seeing and sense of touch Hearing is one of the five senses of a person and it is the ability to perceive sound by detecting vibrations Psychological Physiological Occurs when you’re awake Occurs during sleep and during day time Why listening is important in the workplace It may seem counter-intuitive but listening is not a part of verbal communications.In fact listening is the key to every effective relationship whether it is professional or personal.Keep in mind that effective listening means you follow and understand what others says without being judmental.Especially in workplace,listening plays an important role.  Building trust: A lot of workplace conflist arises because of the lack of recognition,listening can make them feel their words is respected.Most importantly,listening make you more approachable,in other words co-workers may find you as a reliable,caring person who they can share many things.  Less misunderstoods: For any organization to succeed, both employers and employees need to be attentively listened.Moreover,they need to accept others perspective views. Also,manegers should give their feedbacks about employees work whether its a compliment or criticism.This helps minimize confusion and there will much a greater chance of innovation.  Increase employees productivity: When an emlployee share h [Show More]

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