PGA HR Test 41 Questions with Correct Answers

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PGA HR Test 41 Questions with Correct Answers 1 / 4 1. Which is one of the anticipated outcomes of paying premium wages?: - greater return on training dollar 2. Which incentive supports an HR policy intended to promote teamwork and group success?: bonus for increasing overall member satisfaction 3. Which personal disposition would be the biggest obstacle to a leader to achieving a facility's vision?: short-term perspective 4. South Fork Golf and Country Club has just hired Jill as an Assistant Golf Pro. Jill discovers that her starting salary is less than Assistant Golf Professional Brendan's current salary. Brendan has been working at the club for a year and a half. Jill is claiming discrimination because she feels that she and Brendan are equal skill and experience. The club represents that Brendan's pay is based on a seniority system. The clubs action is a violation of the Equal Pay Act (EPA): false 5. Head Golf Professional Michelle Sigourney plays a round of golf with club members at least once every workday as expected by her facility. She clocks this time as normal working hours and is fully compensated. This practice complies with wage and hour laws.: true 6. Why must the skill education mix of the facility workforce be considered when developing HR policies?: design effective training programs 7. What is the biggest challenge facing the organization leader who wants to unite the team around the facility's vision, mission, and goals?: having employees represent these concepts in their everyday actions 8. Which of the following is the most appropriate source for providing PGA professionals assistance in job networking, career counseling, and resume writing?: PGA career consultant 9. Why would a facility conduct a market analysis of similar jobs?: compensate employees competitively 10. What does an effective operations manual provide in addition to performance expectations and operational procedures?: training tools 11. Performance evaluations are most effective when the focus is on the performer rather than the behavior: false 12. Which contract type is best suited for employees that facilities want to move up the employment ranks?: full-time wage

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